UKFast - UKFast review and uptime report

Hosting Review - UKFast

4 star rating   

2 Reviews

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User Sentiment
Sitegeek Rating

Score - 62

Summary: UKFast achieves 99.87% uptime last week. The Analysis graph shows that 2 existing domains were deleted from UKFast and 2 domains were transferred away from UKFast. The graph also shows that 2 new domains were registered with UKFast and 12 domains were transferred to UKFast from other web hosts. Based on social media content and conversations, UKFast has 50% positive user sentiment.

Contact Info

Description : Hosting Review - UKFast reveals visitors sentiments, feedback and user experience with reviews, ratings and comparative charts.

Address : Manchester?s Technology Park

Hosting Reviews  (2)

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    5 star rating

     By Charlie Recalde Reviewed 18/07/2015

    UKFast is really good hosting company.

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    Review from Charlie Recalde

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    3 star rating

     By Mat Reviewed 15/10/2014

    UKFast Hosting and cloud firm is creating 50 jobs in Manchester.
    The firm, which says it is on target to smash its 30m turnover target by the end of 2014, is looking for Windows and Linux specialists, as well as data centre engineers.

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    Review from Mat

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UKFast: Company Overview

UKFast has been recognized by Sunday Times Top 100 Companies to Work For and the Best Workplaces list for five years consecutively. They function with four data centers to provide web hosting, reseller programs, dedicated servers, collocation, domain name registration and high speed broadband to SME`s and PLC`s worldwide.

Price Value


UKFast Plans

Dedicated server hosting has five plans: SOLO, ISP, ROCKET, MAX I & MAX II with specifications like Dell R320, IntelE5-2420 v2, 2.2 GHz, 6 Core, 4GB RAM, 2 x 120GB, SSD and RAID 1 HDD along with Dell R620, 2 x Intel Xeon, E5-2620, 2.0 GHz, Hex Core, 64GB RAM, 4 x 146GB, SAS 15k and RAID 10 HDD for SOLO and MAX II respectively.

Cloud hosting with e-Cloud consists of three plans: Public eCloud®, Hybrid eCloud® and Private eCloud®. It provides features like cost-effective, secure virtual machines, high-performance infrastructure and the ability to scale at the click of a button

Features and Control Panel

  1. A rich and well endowed R&D Department ensures technology is upgraded.
  2. Dedicated account manager for every server customer.
  3. SLA with 100% network uptime promise and 2hr support response guarantee.
  4. DNS management with SafeDNS™
  5. Shared Cisco ASA Firewall as standard, plus dedicated firewall upgrade options.
  6. Instant firewall rules configuration is enabled.

UKFast Support

Access to the Priority Support System for sending, securing and tracking support requests in real time is provided. The client can have direct and instant access to three level certified experts that provide guaranteed strings-free support. 24/7 support, with no call centers, `3 rings and in` policy, Windows & Linux experts, 15 minutes rapid response time, 100% network uptime and 1hr hardware replacement (free of charge for life of the machine) makes support system of UKFast best among the rest.


  1. We`re leading the market with innovative products with focus on creativity.
  2.  ‘Three rings & you`re in’ policy to fix any problem.
  3. LPIC-qualified team provides open source and support Linux - CentOS, Red Hat Enterprise, Fedora and Ubuntu.
  4. Wholly-owned six data centers built to the highest standards, offering colocation and managed hosting.
  5. The Net Promoter Score on Company’s website measures customer satisfaction levels.


  1. According to some customer reviews, service during hosting was slightly below average.
  2. The claim of ‘three rings and you are in’ also holds no stand as many clients have been turned down from this service.

UKFast Cancellation Policy

The customer can terminate agreement by giving 3 months written notice and not through email notification. Refund is done directly to the credit/debit card, or bank account.


UKFast hosting provider is relied for minute aspects and provides a multitude of choice. They are known to deliver high-valued service with exceptional support and flexibility.

UKFast Customer Reviews

  1. We`ve been with UFast for over a year and on the main, they have been quite good. Technical queries are usually answered pretty promptly and website uptime is very good. - by Tim (
  2. The price was pretty hefty for what I got and it took ages for them to actually set it up. Service during my hosting was slightly below average. - by Justin (

UKFast Social Media Buzz

  1. Our #Magento optimised stack transforms pageload speeds and UX in #ecommerce. Find out more
  2. Bag a year`s free hosting - just tell us why you should win! #WinUKFast #cloud