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Hosting Review - TMDHosting

4_half star rating   

37 Reviews

Overview
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User Sentiment
 
Sitegeek Rating
 

Score - 85

Summary:

Tmdhosting was founded in 2007, located in Texas Arizona and two centers in Illinois. It is a US based company and also opened data centers for international customers in Amsterdam. They guarantee no downtime for all hosting plans. Data centers are well maintained and have backup power supplies. Also, have internet connections to avoid unwanted downtime. Through Tmdhosting, customers get outstanding hosting features such as fast response time, reliability, unlimited bandwidth, disk space, MySQL and more. Their dedicated and VPS servers also offer range of features. Besides this, get user-friendly Cpanel, high-end hardware, and site transfer. High skilled support team takes 15 minutes to resolve customer’s issues and available 24/7 via phone, live chat, and email.

Contact Info

Description : Hosting Review - TMDHosting reveals visitors sentiments, feedback and user experience with reviews, ratings and comparative charts.

Address : 618 E South St
Orlando, FL
PostalCode : 32801
Country :  USA

Hosting Reviews  (37)

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    1 star rating

     By Lara Reviewed 28/07/2017

    The TMD hosting is worse I ever had. They have no firewall and all my websites were infected. I lost several customers because of that and they were unable to fix the issue, so I had to look for another company. What`s worse is the I paid for 2 years in advance and they did not want to reimburse the money for the months that I did not use. They said it`s their policy after they take money there is no reimbursement for anything. STAY AWAY from this hosting is the best choice. They are writing their own reviews to get trust in new customers. NEVER AGAIN!!!!

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    Review from Lara

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    1 star rating

     By Thuthuka Reviewed 23/02/2017

    Incompetent and unreliable. They claim to be an Egroupware sprecialist - our experience suggests they never heard of Egroupware! They certainly do neither subscribe to support lists nor a support account with EGW. We migrated beginning this year - our EGW site was down more more than 24 h, emails did not work. They also told us they could set up a Drupal multisite- that took many attempts on their part and too much time on our part.They promised to upgrade our EGW and completely failed. They asked us to contact EGW support - like a doctor asks a patient to get a diagnose! We did and sent them detailed instructions, they then told us that our site was customised. We asked for the customisation parts but got the same error message they were stuck with the first time when they sent us to EGW. It had nothing to do with customisation but they just copied new files over old files instead of deleting the old files first. The only customisation was CSS for the frontend website!.
    This morning we woke up to ``Account Suspended`` following their server upgrade. Its been half a day so far and lots of time wasted to get their support to sort this out. We cannot recommend them and wish we had never moved to them

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    Review from Thuthuka

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    5 star rating

     By Ronald Sandifer Reviewed 21/12/2016

    My website doityourselfcarts.com is hosted with TMD for 4 months and the overall experience is perfect. They have real support team and not robots, who will assist you but also explain you everything. Very helpful and thanks to Frank, I have achieved so much things that other hosting companies would not even read my requests. I am now in process of moving all my hosting accounts to TMD. My rating is 5/5. Thank you

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    Review from Ronald Sandifer

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    5 star rating

     By Robert Brooks Reviewed 21/12/2016

    TMDHosting is one of the most stable, reliable and affordable hosting providers these days. I have recently moved to TMD from bluehost and the service is amazing. Starting from the smooth and fast transfer of my website, which was completed in 2 hours. The support which they provide includes free application and module installations which is rare!!! and this has been helpful to me.

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    Review from Robert Brooks

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    5 star rating

     By Carmen Pfeifer Reviewed 20/12/2016

    I have been using TMDHosting for just over an year now and I found them to be reliable, fast, efficient and most importantly, customer focussed. The price for VPS server is great, as it includes cpanel license and it is fully managed. More important, the support provided by them is the best I dealt with.

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    Review from Carmen Pfeifer

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    5 star rating

     By Bruce Collins Reviewed 18/12/2016

    First of all, I was impressed by the price of the shared hosting which TMD offers. Their cheapest package is only 45$ which includes domain (as long as you are using their hosting). Another thing which I like is the level of their support, as they will assist you with almost all requests within a few minutes or so -- this is the part where I had bad experience with other hosting providers. A++++ is my overall rating!

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    Review from Bruce Collins

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    5 star rating

     By Bruce Collins Reviewed 18/12/2016

    If you need great hosting provider, choose TMD. Overall experience is excellent, the speed of website is great, they are offering SSL certificate. On the top of everything, their support team is the best I have dealt with (I am using web hosting for 9 years). Thank you TMD hosting, you are the best!

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    Review from Bruce Collins

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    5 star rating

     By Shanell Johnson Reviewed 17/12/2016

    I have been using tmdhosting for 2 years and I am very satisfied with the support which they provide. The overall speed of my website is excellent. Thanks to Ned as he helped me a lot in the past few days in order to restore normal functionality of my website. Thanks TMD

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    Review from Shanell Johnson

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    5 star rating

     By Paul Kelly Reviewed 30/11/2016

    TMD is the host for my websites for more than 2 years. I am extremely satisfied by their support as their techs are able to handle and assist me with almost all requests submitted. They are also very kind and assist with the restore of the backup for free, which was paid service on my previous host. From recently, they are giving SSL certificates with their plans for free, which is a great!!! I will always be thankful to John Rogers who assisted me in solving so much troubles with my website. Thanks guys!

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    Review from Paul Kelly

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    5 star rating

     By James Henley Reviewed 29/11/2016

    I have been so happy with TMD. They really are the best for support. I also feel like I get a lot of bang for my buck. I`ve been with them since 2014 and will never use anyone else. My customers and I (I`m a web developer) have always been extremely satisfied with the services and all interactions with the company.

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    Review from James Henley

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    5 star rating

     By Paul M. Miles Reviewed 27/11/2016

    I am a new customer to TMDHOsting and I have recently purchased my hosting plan with them. Believe me, they are the best hosting provider. My GTMetrix Score is also improved since I am hosted with them. The uptime and the server speed are excellet + they provide free SSL!

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    Review from Paul M. Miles

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    5 star rating

     By Nelson Sears Reviewed 27/11/2016

    Great tools, it is very helpful for blog. I am very happy that i have found this website. Very happy with their service too. I will use them again for my new business.

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    Review from Nelson Sears

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    5 star rating

     By Nelson Sears Reviewed 26/11/2016

    I`ve been with TMDHosting for quite a few years. I was with two other hosting companies before I chose TMD and had nothing but problems especially with godaddy, they were the worst. Since I`ve been with InMotionHosting everything has been great, I`ve even set up other small businesses and non-profits with them. They have a serious number of hosting options and their tech support is stellar. I definitely don`t plan on switching any time soon.

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    Review from Nelson Sears

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    5 star rating

     By Robert Williams Reviewed 25/11/2016

    We signed up for a VPS account with TMD a couple of months ago and I must say they are one of the best services in the industry. I have worked with a few other companies but no one comes close to the professionalism of the TMD staff. They are very prompt in resolving issues and go to any length to meet customer needs. The word `No` is probably not in their dictionary. Whatever be your requirement, except for ordering pizza, all you get is ``Sure, I can help you with that`` and that puts a smile on your face.

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    Review from Robert Williams

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    5 star rating

     By Joy Rhodes Reviewed 22/11/2016

    I am impressed by the quality of their support: they responded almost immediately (within minutes) to all my support requests and the support personnel was always helpful and knowledgeable.

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    Review from Joy Rhodes

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    5 star rating

     By Charley Reviewed 15/11/2016

    Having used a wide range of hosting companies over the last decade or so, I gave TMD a go on a bit of a whim, due to their excellent reviews and half price intro rate!
    It was a excellent choice! Im really pleased with them so far, the features are great basically everything youd expect from a top company.

    Support has been quick and detailed, and from my first day with TMD Hosting knew Id made the right choice!

    Im currently in the process of moving all my WordPress sites over to TMD.

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    Review from Charley

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    1 star rating

     By Jan K Reviewed 14/11/2016

    I AGREE !!!! my site have many problems , they say there are no problems whit your VPS,

    My site not load on different computers and mobile devices.

    I can not do not much no root access on the vps , Vps without no root acces its very bad !!!!!!!!

    me very angry now !!!!!!!!!!!!!!

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    Review from Jan K

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    5 star rating

     By Payne Reviewed 12/11/2016

    I am using TMD as my main hosting provider since June this year. I have been recommended to move my website from my friend who is hosted at TMD for a year or so. The migration to TMD was very good as take care of the whole process, including the migration of my emails and databases. They have also changed the nameservers for my domains as I have requested so. In the past few months, the position of my website on google is increased and this could be the reason as my website is faster now. In the next few days, all my hosting packages will be moved to tmd. Overall, excellent experience with a real customer-care support.

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    Review from Payne

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    5 star rating

     By William Reviewed 10/11/2016

    TMD support is great, uptime is excellent along with the site speed. Overall, smooth hosting with A+ rating from me.

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    Review from William

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    1 star rating

     By Donald Adams Reviewed 04/09/2016

    Not a very good host to work with. Had problems from the very start. Seems like their techs are not very knowledgeable. Even their supervisors don`t get back to you when requested. Very poor customer support. Uncaring host. Would not recommend them.

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    Review from Donald Adams

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    5 star rating

     By kumatubesite Reviewed 03/09/2016

    amazing customer support and uptime

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    Review from kumatubesite

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    5 star rating

     By kumatube.com Reviewed 02/09/2016

    They have a superb customer support.

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    Review from kumatube.com

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    4 star rating

     By Adi Wirawan Reviewed 24/08/2016

    First I have trial this service for a month, today I have 4 web hosted in this company, the customer service is vey fast, nice support, program is free, back up and restore dara is free, SSL free ( in some package), I like Free, heheheh. Cheap shared hosting and cloud hosting. Have Singapore data center that I need. I love thier service.

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    Review from Adi Wirawan

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    5 star rating

     By noil Reviewed 15/07/2016

    TMDHosting is awesome

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    Review from noil

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    1 star rating

     By Donald Adams Reviewed 11/07/2016

    New with them, tried to install a program for Softaculous and had errors so I asked the tech to install it. First thing he did was uninstall a program I had that was working and I had to ask him to reinstall it, which i had to go in and set it up all over again. Then asked him to install the program I originally asked him to install and we spent five hours back and forth because he didn`t understand and install the program over my domain. This caused my domain to not work properly. I could not get him to understand that you don`t install a program over the domain that you put it in the folder that the program suggests. What a mess, I just wanted at that point to get a refund an close the account. I lost five hours of work because of his bumbling installation and uninstallation. So that is the reason for this poor review

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    Review from Donald Adams

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    5 star rating

     By Clarie Moore Reviewed 14/06/2016

    TMD is the best hosting provider I have ever used. Their support rocks and they are providing everything you need in order to run your website smoothly. Moreover, in all my tickets, their reply was indeed in 10 minutes with a satisfying reply!!!

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    Review from Clarie Moore

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    1 star rating

     By Bobby Reviewed 03/06/2016

    Despite their tall claims of nearly 100% uptime, my site was down for 8 hours ( thanks to alert from PINGDOM) causing me to lose face in front of my clients. And, this has happened in the first month of hosting itself!!

    Furthermore, their technical service ( if you can call it a service ) is very lax and tardy. They NEVER EVER respond to your ticket ``within 15 minutes`` I had to escalate the issue on chat before I got a response after 1 HOUR!!!

    To get customers they will make all false claims, but there is a major disconnect between what they promise and what they actually deliver. Please don`t get taken in by all the paid reviews and would advise you to do your due diligence before you decide. I would not recommend them at all.

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    Review from Bobby

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    5 star rating

     By pam Reviewed 14/05/2016

    I used them years ago, have tried many others, and none have compared.

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    Review from pam

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    5 star rating

     By Subhan Hamid Reviewed 01/01/2016

    I have been a customer of TMD hosting for almost 2 years. One thing that I really like from TMD Hosting is that their support. The support is very fast and always solve my problem. They transfer 5 my websites for free. I love TMD.

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    Review from Subhan Hamid

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    5 star rating

     By Jim Hill Reviewed 28/10/2015

    I am using one of their servers to host our training site. I have had nothing but good experiences so far. Their support was very fast and got the job done very quickly.

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    Review from Jim Hill

Recommended Complaint

Click here to file a complaint
Complaint  ::  (1) Incompetence of technical staff. We are deeply disappointed that promises were not fulfilled: you assured us that moving our EGW site would be smooth and fast - we were down for more than a day, emails did not work for two days.
(2) you promised to upgrade our EGW site (just 1 version step) and three weeks and many hours spent by us, this still has not happened. You do not read/ follow instructions. You claim to be a EGW specialist but ask us to get support from EGW
(3) you said setting up a multiple site with Drupal would not be a problem for you. Well, this took more than a week and again many tickets wasting our time; ending up with file structures and databases all over the place
(4) following your server-upgrade early this morning, our "account was suspended" What a great impression this gives to our customers for most of the day!
We are deeply disappointed. Yes, your supports reacts promptly but this is not of much help when they are lacking the skills to help. Get yourself sorted out!
--Thuthuka

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