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SiteGround Review

SiteGround Review

3_half star rating   

20 Reviews

Overview
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SiteGround User Sentiment
 
Sitegeek Rating
 

SiteGround Score - 72

Summary:

Siteground offers hosting services like reseller hosting, cloud hosting, dedicated server and web hosting. Extra services delivered like Email hosting, FTP hosting, PHP hosting, cPanel hosting, and MySQL hosting. It bestows with Joomla templates, Magneto themes, student hosting, speed technologies and security solutions. Latest technologies embedded with the company are NGINX web server technology, SSD drives and super cached that allow users to optimize their websites via Goggle page speed. To make a website fast a CDN service provided, PHP7 is available for faster PHP and HTTP/2 is available for faster loading.  

Contact Info

Description :

Address :
Edificio Neptuno, Oficina 7 Via Ricardo J. Alfaro, Tumba Muerto
City of Panama,
Country :   PANAMA
Telephone No. :  +18666052484
Email :  sales@siteground.com

SiteGround Reviews  (20)

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    5 star rating

     By Rick Reviewed 05/11/2016

    Uptime, multiple data centers. site security

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    Review from Rick

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    5 star rating

     By kevin Reviewed 25/10/2015

    excellent performance, speed, security and support

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    Review from kevin

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    5 star rating

     By frank J. Reviewed 19/10/2015

    verry good performance, fast and reliablle

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    Review from frank J.

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    2 star rating

     By Alex S. Reviewed 14/07/2015

    I`ve been a very happy customer of SiteGround for a year now, but when going to renew my plan, I was shocked with the bill: it was double what I was expecting, and what I paid initially. I called up the customer service (which was traditionally good), and was pushed around and spoken to rudely. They absolutely refused to give me to any supervisors whom, despite "being in the building", "do not speak over the phone." In addition, the rep lied about why they offer the prices they do, changing explanations throughout the course of the phone call, and ultimately hanging up on me. While SiteGround appears to be a premium service with great rates, their performance is only above average (not premium), they are deceiving about their pricing, and are unwilling to help when it`s really needed.

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    Review from Alex S.

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    2 star rating

     By yasmine Reviewed 01/07/2015

    SiteGround is going to start summer sale which will be launched on Friday, July 3rd, 2015. company will be providing web hosting $2.95/mo for US customers. This sale will be valid on Monday, July 6th, 2015.

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    Review from yasmine

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    3 star rating

     By Klaus Veliu Reviewed 03/04/2015

    Excellent support team,
    Very fast server even on shared hosting,
    But on shared accounts has some limitations that you may start to hate this company

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    Review from Klaus Veliu

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    4 star rating

     By Bill Reviewed 20/02/2015

    I like Siteground, but it seems to me like the rest of these reviews are fake. The reviewer names are very plain American sounding names, but the grammar is very poor throughout. Probably written by the website owners. This review probably won`t get published.

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    Review from Bill

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    4 star rating

     By Amanda Reviewed 21/01/2015

    SiteGround has partnered with Joomla for new service Joomla.com to run the project. Company has created the server infrastructure for accommodating free Joomla site. The new service will eliminate the hosting cost of setting up websites and easy to start.

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    Review from Amanda

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    5 star rating

     By asasa Reviewed 21/12/2014

    good

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    Review from asasa

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    3 star rating

     By Tom Rogers Reviewed 11/12/2014

    SiteGround has launched promotions offered to first year hosting the Upgrade to higher hosting package. Discount offers are applied on shared hosting. Package StartUp fell 60% to 50% for 2 packages GrowBig / GoGeek. When we upgrade package to package GrowBig StartUp will be added free hosting for 12 months (save $ 59.4) upgrade package will be awarded GrowBig up GoGeek hosting 3 months (save $ 44.85).

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    Review from Tom Rogers

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    4 star rating

     By Mike Reviewed 10/12/2014

    SiteGround has launched its new chat with great improvement. New chatting option is easier and personal for their customers. Clients can check the operator profile. It is mobile friendly so customers can chat with company operator through mobile interface. The new chat is using Extensible Messaging and Presence Protocol (XMPP) which makes the exchange of messages and faster. It includes inbuilt tools to speed up the action of the operator. By this facility operator can execute client-site checks and email service. Its contain chat distribution system among operators. Now the operators can receive efficient resource allocation, better quality of chats and faster servicing of the client.

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    Review from Mike

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    4 star rating

     By Margaret Reviewed 13/11/2014

    SiteGround is good option for those customer who want website for their business.
    SiteGround is offering $9.95 per month with a one year agreement which is good for those customers who are trying to get into the web hosting services. SiteGround offers shared Web Hosting package in $24.95 for one-month trial with one-time setup.

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    Review from Margaret

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    4 star rating

     By Helena Figueiredo Reviewed 02/07/2014

    cPanel offered by the Site ground is just good..Other features are also good but cPanel is best. If you are looking for a cPanel for your web site, then you must go for Site ground as it will definitely offer you 100 percent result.

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    Review from Helena Figueiredo

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    1 star rating

     By Tonia Vithoulkas Reviewed 06/06/2014

    I am using this web hosting provider to serve my web hosting needs. I am happy with this, as it did well for a very long period. Their services were also worked well but suddenly something went wrong in their customer service. Actually problem arises with the language..Language problem..Now customer care rep live in different state so their language is totally different, they do not understand my language so I cannot make them understand my problem in a better way as I done earlier. As my problem was simple so, spammers were allowed by them on their system due to which my e-mails were getting constantly blacklisted, and thus not even a single spam sent by me.

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    Review from Tonia Vithoulkas

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    4 star rating

     By Patty Franco Reviewed 09/05/2014

    I can say without any doubt that the Site ground offers excellent web hosting features at great prices...They offer features such as unlimited bandwidth and unlimited disk space. Various web hosting plans are also offered by the company at the different prices and you can choose or select among them any one plan as per the need of your web site and as per your budget. Different web hosting plans offer different features so everyone is required to go through their features also before choosing the plan...But the good thing is that all the info related to plans is available on the web site. So, you just need to check online everything and place your

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    Review from Patty Franco

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    3 star rating

     By Farmer Leena Reviewed 17/04/2014

    I would like to appreciate the services of Siteground...they are good, especially their customer service. Their staffs is technically well qualified and experienced so if you face any kind of technical problem in your web site, then their technical expertise are there for your support. It is required also as people do not know so much about technology, they do not understand technical terms, terminology so staff with technical knowledge is required at foremost level. And the company is having this kind of staff, so no need to worry about anything. Whenever I face any kind of problem, their expertise helped me a lot. And finally my problem also gets resolved.

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    Review from Farmer Leena

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    3 star rating

     By Bruce Colegrove Reviewed 31/03/2014

    I was using the services of this company from last 4 years and whenever I need their assistance; their customer care rep was always there for my support. They talk to me very politely, listen my problem with patience, guide me step by step and resolve my problem on instant basis. They are also trained very well especially in the technical field, so we can call them technical expertise also. All the staff members are very helpful as people do not understand technical terms and terminology, they do not have knowledge of technology also, so they always need technical help. Another good thing is that these reps are reliable; this is required as people do not have knowledge so whatever steps are guided by them, and people follow them with blind eyes. They also gave you some ideas which can improve your problem. It allows you to feel safe and confident...Good work.

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    Review from Bruce Colegrove

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    3 star rating

     By Martina Schmitt Reviewed 02/03/2014

    I am feeling very happy after using the services of site ground. The company offers very good features. Before choosing this provider, I go through the reviews and also done research on various on-line forums, so that the correct web hosting provider can be chosen. After reading the reviews, I select the top three web hosting providers and among them I select this one. This is my first experience with commercial web hosting provider. I am also very happy because in a very less time, the company allows me to purchase my domain name and web space so that I can upload my website and all this happens in one day. They provide good support in a very friendly manner

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    Review from Martina Schmitt

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    4 star rating

     By Lihtsalt Eli Reviewed 11/02/2014

    Site ground offers excellent features through their web hosting plans.Their features are excellent; their services are also excellent... Highly recommended by me. Its a good web hosting provider..Keep up the good work.

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    Review from Lihtsalt Eli

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    4 star rating

     By Hugo Carvalho Reviewed 03/01/2014

    After this, I have decided for a new web hosting service. I opt for Site ground which ranked good among the several web hosting providers, its prices were good and whatever I required in the terms of web hosting features all offered by them. Their customer service is also good. I got more than my old host and the good thing is that all at the same price only. So, I have decided that I switched to Site ground.. The customer care rep of the company were well qualified, talented and experienced, they have a huge database of information, they were knowledgeable, friendly and extremely helpful in making the transition to their company and system.
    This was the situation few years ago, and then I face very few problems but still they are with me in a very friendly manner and always helpful in solving the problems. I host three domains through Site ground and I trust this web site. I renewed my hosting service and renewed two of my domains for next year.
    Highly recommended site ground. The company will provide you services at a cheaper rate and you will get the return for what you paid. The company serves you with good quality service and customer support

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    Review from Hugo Carvalho

Recommended Complaint for SiteGround

Click here to file a complaint
Complaint  ::  I am a customer of Siteground, they have a very good support, but the shared plan has many limitation. For example editing files with Notepadd++ via ftp plugin gives lots of errors so you cant work directly to you host. The webdisk feature is disabled. Also mysql remote has limitation on the number of connections. The hosting size is not unlimited as hostgator plans are, but for me this isn`t a big deal, because I just use 2gb out of 20 that I have.--Klaus Veliu

Recommended User Sentiment for SiteGround

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