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I am using the services of liquid web from last 5 years and before this I was using the services of other web hosting companies as I want the services at a cheap price...then I analyzed that liquid web also offers their services at an affordable price with excellent web hosting features.
Liquid web...its too good and a very nice web hosting web site. Their customer support is also good, they respond very well all my queries and they are available 24 hrs a day, so you can contact them anytime via chat, e-mail or phone. I recommend this web site to all my friends and relatives. My technical experience with them is also very good thus I will recommend this to all future domain hosters.
I was using the services of site5.com over the past few years and their service is also good in terms of support and uptime. But then I decided to change my web hosting provider to liquid web after a lot of research has been done from my side and set up a VPS with them last month. Their services are excellent in terms of functionality offer and the support they offer is also just great, I remember just once or twice I waited for more than a minute for their support otherwise they are every time available within few seconds. The thing which I like about their support is that they will resolve all the problems on the spot and at the same time, they donít allow you to wait for so long and not even allow you to enter into a ticket situation. I like the behaviour of their staff members also; they are very friendly while doing their job which is always nice! I would like to share my one experience with you all...once there was a problem between the script and php version of the server and one of their customer care executive worked on this issue with me for almost 2 hrs and with full patience...i like this as he provides his full support and gave all his time to me and listen without being irritated and resolve my problem.
Since Nov, I was using the services of liquid web and in that time my server is having so many problems or challenges due to our own reasons only but the support which I received from the customer care department is awesome and I have decided that I will never change to any other provider as all my problems are resolved with great level of support. Their support team is very polite and they do their 100 percent and best. Their services and support has been invaluable to our organization.
When I avail their technical support, I was very happy as their heroic support was amazing. I have never experience very good customer support prior to this from any web hosting company. Their technical executive or technician stayed with me for 6 hours with full patience until my problem is completely resolved and till everything is under control. They even set up my SSL for my server and client area. It?s awesome...I will recommend this to all those who are looking for an awesome web hosting services. Yes, it?s expensive than other companies but then it?s have some worth also.