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Highly recommended inmotion web hosting. Recently I contacted their customer care support via online i.e. through live chat and like always I received very good technical support from inmotion web hosting. I was using their services from last 8 months. Inmotion hosting is one of the webs hosting company that offers good technical support in a timely manner with 24 hrs service via chat, e-mail or phone.
Since so long, I used the web hosting provider in order to serve my web hosting needs. It did well for a very long period. Their services were also worked well but suddenly their customer service went south or east. Now you can understand the problem which I face with them..Language problem..Now customer care rep doesn?t understand my language so I cannot make them understand my problem in a better way as I done earlier. My problem was simple; they had allowed spammers on their system which leads to my e-mails were getting constantly blacklisted, even I had not sent a single spam. So, I have decided that I will opt for new web hosting service. Inmotion web hosting ranked on no.1, the prices were great and whatever I need all offered by them. Their customer service is also good. They offered more than my old host and at the same price only. Thus, I switched to Inmotion hosting. Their customer care rep were well qualified, talented and experienced, they have a big database of information, knowledgeable, friendly and very helpful in making the transition to their company and system. The set up was different from than what I was used to, so I had various queries and some serious confusion. Their customer staffs are very helpful and patientful and resolve my queries with calm and guide me step by step. This was few years ago, and then I face very few problems but still they are with me very friendly and always helpful in solving the problems I do have from time to time. I host three domains through Inmotion hosting and I trust on this for my web site. I renewed my hosting service and renewed two of my domains for next year. Highly recommended Inmotion hosting to anyone. You will get services at a cheaper rate and you will get for what you paid. Inmotion hosting serves you with good quality service and customer support.
Few days ago, I face a major issue in my web site, so I contacted the customer care of Imotion web hosting. The response which I received from them is immediate and the customer care rep. Tom was so helpful to me, he talk to me in a very nice way, listen my problem with patience, was so professional and resolve my problem by guiding me step by step. He exemplifies the superb In-Motion customer service mission that makes me a return customer. Thanks!
I always have great service when contacting Inmotionhosting. This time it was Carlos that straightened everything out for us. Very helpful. figured out we had the wrong info on our two accounts and they were conflicting with each other. Got it all working and cleaned up. You've got a good guy there.
Excellent Tech support! Problems with a Word Press Theme update that totaled my web site. Prompt, courteous service getting me back on track. I highly recommend Inmotion!