Hosted sites : 6899
Donhost is a great web hosting company based at United Kingdom. It specialises in the reseller accounts and dedicated servers. The company also offer package for premium shared business web hosting.I am using their services since 2004 and till date I am completely satisfied with the overall performance of the company. They offer reliable and powerful web hosting with very good level of responsive support and back up. They are leaders in the industries which are offering great customer support, unsurpassed technical assistance and best class technology.In all I would like to recommend this provider to all those who are searching the best class web hosting for their web sites and that too with excellent customer and technical support. This is the ideal provider.
I really appreciate the customer as well as technical support of the company as everyone who is working in the company is an expert in this field of web hosting and in the technologies too which are compatible with these hosting.Whenever I Talk to them I always found very satisfactory, valuable and knowledgeable answers which increases my knowledge also regarding websites and other related matters therewith and thus it shows that their team of experts are well qualified, specialised in this field, highly trained and experienced. Otherwise they cannot give such accurate and appropriate answers.Once while talking to them I asked one of their customer care rep for their excellent level of support they offered and the kind of staff they have in their organization, so she revert that their organization is having people from different backgrounds as they done recruitment on this basis. The main aim behind the selection of people likes this because the provider believes that they should be able to satisfy their customers in each and every aspect thus they done selection accordingly. The main focus of the company is on Customer Satisfaction and accordingly they are working.With all this, their one more plus point is that they always gave explanation of the things in a simple English language which is easy for their clients to understand as English is a common language which is understood by most of the people whether they belong to any background.One more point is there that they understand that their customers are experts in their own businesses but not in the web hosting and in the technical area, so they need assistance and guidance in this context and thus company’s staff is ready to help them.In all, if anyone asked me to suggest them the company which serves their services very well but who are specialised in especially serving their customers, then I would like to suggest this one, as my exp in getting their customer service is really good and I always feel satisfied after talking to them as they provide appropriate answers and suggestions and a proper guidance which really required in order to resolve the issues. So, I am pleased with the customer services.
I took the decision in 2003 that I will avail the services of web hosting of Donhost because of the products they offered to their clients and I was happy with my decision.First of all high and reliable quality they offered, the servers of the provider has been build on the basis of some standard and not as per the price. And that standard ensures the great performance and reliability of all their systems. So, the customers of the company may rely on them for hosting their websites.Secondly, the provider offers all their clients their comprehensive of the shelf options but there are chances that may be they were not designed as per the clients need so here company offers one more option to them by which they can customize these off the shelf options so that it can be fit as per their needs.Third one is exceptional. The company is ever ready and like to go further. For example, one of the data centres of the company is in ex- bank vault which is totally ultra secure.Due to the above products they offered, I as one of their old customer is totally satisfied with their services and also very pleased with them.
The level of support offered by the provider is really great and quite simple also; in fact very user friendly. They always offer quality and reliable customer and technical support via online mode or through telephones for their web hosting which based at United Kingdom. Whenever I call them real person answer not any machine. And if the concerned person on the phone is unable to answer at the same time then they keep me on hold for a minute and then revert but with the correct answer. In my opinion, their staffs are highly experienced also. Overall good company.