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MochaHost Review

3_half star rating   

9 Reviews

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MochaHost User Sentiment
MochaHost Hosted Sites Changes
MochaHost Analysis for 26 November 2015

Summary: MochaHost achieves 99.6% uptime last week. The Analysis graph shows that 1 existing domains were deleted from MochaHost and 6 domains were transferred away from MochaHost. The graph also shows that 8 new domains were registered with MochaHost and 0 domains were transferred to MochaHost from other web hosts. Based on social media content and conversations, MochaHost has 44.44% positive user sentiment.

Contact Info

Description :

Address :
2880 Zanker Rd. #203
San Jose, CA
PostalCode : 94538
Country :   US
Telephone No. :  1.888.676.1343
Email :

MochaHost Reviews  (9)

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    5 star rating

     By Berry Reviewed 07/04/2015

    MochaHost is offering ultra-fast and secure unlimited web hosting. It is also providing 100% network uptime guarantee, lightening fast guarantee, free domain and website builder, enterprise level green servers.

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    Review from Berry

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    1 star rating

     By Nigam Shah Reviewed 13/01/2015

    message that there is an issue on the server and they are fixing it. Since 3 days, my site is down and there is no response from support team. I have sent `n` number of messages to them - but NO RESPONSE from them

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    Review from Nigam Shah

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    3 star rating

     By Jonah Reviewed 20/11/2014

    MochaHost is providing professional hosting, web design, e-commerce, and Internet promotion services. Company offers WordPress Advanced services at $46.48 per month and contains unlimited disk space, one free domain name and vast WordPress themes and plug-ins.

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    Review from Jonah

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    3 star rating

     By Zakaria Tifoura Reviewed 25/04/2014

    Hey guys I am using the hosting services of Mochahost from last 4 years and I am pleased to say that I have no complaints about their services. Their web hosting plans are suitable as per the different web sites and they always keep their technology up to date. The staffs always respond the queries very well and in a fast way. Overall, the support is good. If you are looking for a web hosting provider to host your web site, then go for Mochahost.

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    Review from Zakaria Tifoura

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    4 star rating

     By Azizul Hakim Reviewed 09/04/2014

    If I talk about the web hosting providers who offer best shared web hosting, then Mochahost is the first name comes under my mind as they offer stable outstanding shared hosting at good price with good customer support. I used their shared hosting services from last few months and good thing is that I donít face any major issue yet and I think if some problem arises then their rep will be able to resolve the issue, as I heard from one of my friend that their customer care staff was very good and expertise in tech area and also very good and patient so no need to worry about your problems, if you have any issue just call or mail them at any time of the day and they will revert you back with the most appropriate solution of your problem. I read the reviews of Mocha host on several no. of web sites and on them also I found that their customer service was especially too good and their clients were happy with their services.

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    Review from Azizul Hakim

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    2 star rating

     By Jeft hard Reviewed 26/03/2014

    Once I had a tech issue, their technical executive or technician whoever are there stayed with me for around 7 hours with full patience until my problem gets completely resolved and till everything is under control. They even set up SSL for my server and client area. Itís awesome...I will recommend this provider to all those who are looking for an awesome web hosting services. May be some people found it expensive than other companies but then itís have some worth also.
    Whenever I need any kind of support whether technical or customer support, the team of experts assist me a lot and I was very pleased with their services as their heroic support was amazing. I never experience very good customer support prior to this from any web hosting company.

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    Review from Jeft hard

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    4 star rating

     By Ibrahim Koyar Reviewed 04/03/2014

    Mochahost....An excellent web host with good support.Best shared web hosting is offered by the Mochahost as the provider offers stable and reliable shared hosting at an affordable price, with good customer supporting staff that provide very good and appropriate answers to all my queries and get all my problems and issues resolved... I talk to one of my friend he said that he had bad experience with this company but I think he said too much without any thought, I also face the various issues with several other providers, itís a common phenomenon as everyone had some issues.
    I am running a small business so I opt for Mochahost as I am looking for shared web hosting provider who can prove its worth to me at an affordable price, thus on my recommendation, guys go for Mochahost. With this itís VPS and dedicated server specs and prices are also good, I think if lower spec vps packages could also offer by them and I think there are chances that they will offer vps at an affordable price.

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    Review from Ibrahim Koyar

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    3 star rating

     By Isabella Trevisan Reviewed 13/02/2014

    I am very happy with the web hosting services of Mocha Host as they offer very good features through their web hosting plans such as E-Commerce ready, free domain name, data storage capacity, traffic in an unlimited capacity, 99.9% uptime and many more. These features were of great help to me and are very useful.

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    Review from Isabella Trevisan

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    4 star rating

     By TheundergroundMorel Reviewed 22/01/2014

    I am a new web developer, I used the services of Mocha Host in which I used one of their plans, and I got good result, then I try their Ultimate plan means which offers unlimited bandwidth, unlimited disk space and many more. My exp with their web hosting plans was nice; in fact itís too good. The features, services, performance, reliability, honesty, support etc. they offered to me, all were good. With this, I really appreciate their customer support also as I had various kinds of issues with my web site so I convey my issues to them via different modes live chat, phone, e-mail and they also provide solution of my problem step by step which allows me to handle all the problems on my own, if problem is to be handle at my end only and if problem need to be resolve at their end then their customer care staff take the whole responsibility on their shoulders, try their efforts and make several attempts to resolve the problem completely and they try and try till they succeed. I was saying this as earlier I had some major issue and their rep tried to solve it, but in their first attempt the problem cannot be solved, so they try their second attempt, then third attempt and so on... I like this as they continuously worked for so long and finally they put smile on my face by finally resolving my problem. First I was worried for my web site that now what happened to it but finally my problem got solve through the rep hard work and for this I really thankful to all their supporting team members.

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    Review from TheundergroundMorel

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MochaHost Overview

MochaHost is a US-based hosting provider establishes since 2002. The Company is endowed with skills and vision to offer truly integrated, holistic, and flexible online services. It also has a base in Bulgaria and provides a large range of professional hosting, web designing and e-commerce suitable for maximum customers. The client has the hosting option of both Linux and Windows. Professional services along with rich-features are provided to small and big businesses. MochaHost ranked in Fortune’s 500 lists. The Company has won many awards: Most Popular Hosts by CNET, Approved Host by and by Best Host for 2015, to name a few. 

MochaHost Plans

MochaHost offers a substantial range of plans for shared, reseller, dedicated and reseller hosting. Shared hosting is available on Windows and Linux with the lowest cost service named Soho. It is designed for people who want to host one site, whereas the Mocha service is fully-featured, includes support for Subversion and Magento and provides the client with one static IP. Additional features include: unlimited disk space, unlimited monthly traffic, unlimited e-mail + FTP Accounts, Disc Protection RAID 10 and free 500+ designs. 

MochaHost Price Value


MochaHost: Features and Control Panel

  1. Free lifetime domain name.
  2. Unlimited domains and sub-domains.
  3. Unlimited MySQL or MS SQL databases.
  4. 100% uptime guarantee.
  5. Support for unlimited email accounts and webmail.
  6. Automatic server backups.
  7. cPanel (Linux) or WebsitePanel (Windows) user control panel.
  8. Free template-based website and Softaculous one-click installer.

MochaHost Support

MochaHost offers its customers 24X7 support. The support is provided by technical support staff by live chat, ticketing system and a toll-free US number for support contact. Company Support Portal includes Billing System Access, Knowledge Base, Online Video Tutorials, Server & Network Status and Blog. 

MochaHost Uptime Report

MochaHost claims 100% uptime guarantee which is not an impossible task as the servers are set up in the cloud. Inability to meet SLA can make the user to claim 3% of the monthly fee for the first 3 hours and up to 5% subsequently. 


  1. The company is an experienced hosting provider which is preferred by customers.
  2. Plans as low as $1.95 wins the clients.
  3. Windows & Linux option for all packages. 


  1. The customer support is not that good as it is expected.
  2. The customer also faces some server speed issues.
  3. Server status page does not publish or archive detailed uptime figures.
  4. The packages and features are not too clear and extras add on to the bill.
  5. High domain prices. 

Cancellation Policy

MochaHost provides a money back guarantee in case of cancellation within 30 days’ limit. Additionally, they provide 180-day pro-rata refund if customer cancels in the first 180 days. No refunds are given out for months already used up. Refunds exclude fees paid for SSL certificates and domain names. 


MochaHost does not disappoint its customers by providing detailed plans or max number of IP’s or with versions of Python offered. Data center facilities are based in Chicago with backup power and biometric security equipment. Data backups are provided to the customers in case of emergency only. With less than $2 monthly hosting cost, the customer is provided with VPS, reseller, and cloud hosting options also. For budget watchers, MochaHost is a very good option. The easy to use functions and tools, low price and features enable online presence for those with no experience for building own sites. Mochahost is the only web hosting company which offers 50% lifetime discount guarantee for clients.