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IPOWER - IPOWER review and uptime report

IPOWER Review

3_half star rating   

16 Reviews

Overview
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IPOWER User Sentiment
 
IPOWER Hosted Sites Changes
 
IPOWER Analysis for 26 May 2016
 

Summary: IPOWER achieves 99.75% uptime last week. The Analysis graph shows that 6 existing domains were deleted from IPOWER and 136 domains were transferred away from IPOWER. The graph also shows that 4 new domains were registered with IPOWER and 135 domains were transferred to IPOWER from other web hosts. Based on social media content and conversations, IPOWER has 56.25% positive user sentiment.

Contact Info

Description :

iPower Hosting Company provides good quality assured plans like Web Hosting, Windows Plan, Dedicated Plan, VPS Plan, WordPress Plans in a Cheap Price. it also provide Domain Registration Service with the various TLD like .com, .net, .org, .biz. they Also provide the new TLD like .mobi, .tv etc. Here customer find his domain on the cheapest price as  compare to other companies.   

Address :
2800 28th St, Ste 205
Santa Monica, CA
PostalCode : 90405
Country :   US
Telephone No. :  +1 310 314 1608, Fax: +1 310 314 1610
Email :  admin@ipowerweb.com

IPOWER Reviews  (16)

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    1 star rating

     By Bernard Stachel Reviewed 14/01/2016

    I Power is the worst, I bought a five year hosting plan in 2012 for $59 But I got email last week that the hosting subscription is up in 5 days. When I logged into account to check out, I not only confirm that it I had correctly ordered it for 5 years, i also saw they double billed me for the same 5 year $59 hosting. The service reps agree that they double billed and have no reason or excuse why it was set to expire early but even if they keep the hosting going, they say they are unable do to time to send me back $59 that was double billed. I have to call up my credit card, AMEX co to starta dispute and get the refund. .

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    Review from Bernard Stachel

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    5 star rating

     By relayerbob Reviewed 02/05/2015

    Fast, good uptime, been with them for 12 years without issues. Low price

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    Review from relayerbob

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    4 star rating

     By Lauren Reviewed 29/12/2014

    IPower is offering a second hosting account for $2.95/mo. This offer is applicable on current customers who want to open additional hosting accounts; current customers can forward the offer to friends and family. This price is only available in USD currency on purchase of 12-month term. Offer ends on 31 Dec 2014.
    Coupon code: UGLYSWEATER

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    Review from Lauren

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    5 star rating

     By Henry Reviewed 30/10/2014

    iPower is the best cheap web hosting supplier for people from around the world announced by Best Cheap Hosting USA one of the most distinguished review websites in the world.
    iPower is one of the most reliable hosting companies in operation today and is providing various kinds of useful products for new and old clients.

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    Review from Henry

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    3 star rating

     By Audrey Reviewed 07/10/2014

    iPower is a great hosting supplier in the global market and making full efforts to offer the most practical products according to Best Cheap Hosting USA. The company web hosting network is dependent on Linux and UNIX. It is highly recommended by business sites and personal blogs.

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    Review from Audrey

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    1 star rating

     By Azgar Alee Reviewed 24/05/2014

    I face so many issues with ipower.com. They keep you on hold on phone for more than half Ėn-hr. Then one young girl comes on the phone and start talking to you in English not in a proper manner, like she is having marbles in her mouth. They do not have any idea regarding the correction of problems related to the computers. I am having 2 websites and the bad thing is that the email accounts of both the website got blacklisted and no spam send out from here even I suffer the effects If somebody else uses spams of my mail server only. Their customer supporting staff provides very little support. If you discuss your issue with an American, then this is termed as the premium support and it will be very expensive to you. Even they cannot assure you that your issue will be correct by them. IPower.com is an anti-American web hosting provider.

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    Review from Azgar Alee

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    4 star rating

     By Sayon Ghosh Reviewed 15/05/2014

    I am having my own small-size business, and around a year ago I buy one of the package of ipower.com because I read positive reviews of the provider. Everybody mention in their review that it is a good company. But then I got very disappointed, as something was downloaded by me on cPanel and due to that my website got disappear. Due to this I was in a great trouble because my website is mainly used by the people to search me, reach me, and for fixing appointments. So, I contact them via online mode and explain my problem to them. And you know what, they revert me back immediately with live answer, they told me the whole process of fixing it, and I follow them step by step and they keep stay online for so long till my problem gets resolved. After few min, my website was running and I feel very relax and cool.

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    Review from Sayon Ghosh

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    1 star rating

     By Mijanur Rahaman Reviewed 29/04/2014

    iPower..It sucks. I have taken a very wrong decision..in fact I say that it was the biggest fault of my life when I have decided that I will avail the web hosting plan of iPower. The features they promised to offer in the beginning of the deal were actually not given by them. Some of the features are there and some are not there. They also said that their customer care rep was available for 24 hrs a day to help their clients, but this was also not true. I try to reach them but no response from their side..all fraud and liers.

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    Review from Mijanur Rahaman

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    4 star rating

     By Core QA Reviewed 11/04/2014

    The customer support is just fantastic of iPower. The supportive staffs are always available for 24 hrs a day to help their customers in order to get them out of there major and minor issues. Like once I call them around 50-60 no. of times in a day as I was having some major and very critical problem on my home page and due to that tech issue, my web site was hanged and its pages cannot be loaded fast. And my visitors and customers of the web site continuously were complaining about the same, as their work also got affected to a large extent. So, itís very urgent for me to resolve that issue on the same day and thatís why I called them several no. of times in a day. But you know what their rep was available all the time and they do receive my call no. of times, I called them. I donít remember the exact name of the candidate who picks my calls whole day without even being irritating for once and every time listen my problem with full patience and also try to resolve them on instant basis. Actually problem does not get resolved in just one or two call so I called them again and again and he also every time tries their best efforts to correct it, but unfortunately he cannot, so he was also trying. Here quote ďTry and try till you succeedĒ works very well and suits to that particular rep., as till my problem gets solved him continuously trying for the same. And finally he bring smile on my face by getting my problem resolved. I like the man very much and on the basis of this exp, I wanted to recommend iPower to all and especially to those who need assistance or support at major level, who cannot resolve things on their own..Their customer support rocks and just awesome of iPower.

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    Review from Core QA

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    3 star rating

     By Farha Suhail Reviewed 31/03/2014

    From last 4 years, my website was hosted by this company and I am happy with them. It happens very rarely that they are down and when they have issues you will get an e-mail from them and they will tell you the same and keep you updated as the work progresses. In these 4 years, I contacted their customer support only once and that was amazing. If you contact their customer care, they revert you back with excellent answers. I would like to recommend iPower.com to those who are having needs from the easiest site to the most difficult web hosting requirements.

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    Review from Farha Suhail

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    4 star rating

     By Javeria Shahzad Reviewed 12/03/2014

    What a web site dear...Itís just awesome. I am happy with their info as everything you need to know before buying any package of the web hosting provider is given on their web site. The packages they offer with excellent features at affordable prices, info regarding them is mention on their site so you just need to know what your web site wants and according to that select or choose your own web hosting plan, pay its price either through online or offline and enjoy their web hosting services. I follow the same way and I am happy with my decision. Even if you donít know that which plan is suitable for your web site, then also you donít need to worry as their customer care rep were there for your support. They provide you proper guidance in choosing the best web hosting plan which is compatible with your site. So, what to worry about...itís all good. Just enjoy the excellent services of excellent provider iPower

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    Review from Javeria Shahzad

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    4 star rating

     By Soma Thingom Reviewed 02/03/2014

    One of my friend suggests me to sign up for iPower.com as he was very happy with their services. The company also provide you offer that if you sign up on annual basis, the company will offer you a domain for free. They also set up my website and everything was working very well in last 3-4 months until I face the issue of downtime. They said that there is a problem related to DNS server and they cannot correct the issue for around 4 weeks. And during these four weeks, loading time of average page rises from 6 seconds to about 20 seconds. They offer uptime of only 40%. If compared with the other providers in the terms of customer as well as tech support they are up to the other web hosting providers. If I have any query, it will get resolve within half n hr. They offer cPanel and vDeck which is very user-friendly. I do not face any problem in transferring of my domain to other registrar as I got the auth code easily. According to me, iPower.com is appropriate for those people who are having a reasonable budget and donít need CPU resources in large quantity.

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    Review from Soma Thingom

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    3 star rating

     By Ammar Bashir Reviewed 20/02/2014

    I am very pleased to say that I am using the services of iPower from last few months to host my several no. of web sites. I think that I am lucky as I got the opportunity to use the services of very good web hosting company. The services they offer to their clients are excellent. I do not face any kind of major issue yet. Yes, once there was a tech issue with my web site, so I drop them a mail and mention my problem in detail. They revert back with the immediate solution. And my problem gets resolved in just no time. So, I would like to say that their customer support is too good. After this event, I feel relax and comfortable as now I have the confidence in their rep that if I face any kind of issue with my web site, then they are there for my help and assistance. The reason behind this, the problem which I face earlier was very difficult and tech also, so I thought that they may take so much time to resolve the problem, but this does not happen, they took just few min to correct the problem and it was very surprising, just beyond my expectations. So, now I rely on them for all my problems and do not feel stress. The features they also offer to their clients were extremely good. They have different web hosting plans which vary with the need of the web site of different clients. So, I choose my plan and enjoy their good services and feel happy also.

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    Review from Ammar Bashir

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    1 star rating

     By Lazy Bee Reviewed 07/02/2014

    This is the worst web hosting and email service which I have experienced. My website goes down very frequently, if I make an enquiry about something then I got the revert from them that everything is perfect. There has been a limitation on the e-mail amount which I keep. I complained them that my spam should not be removed but still they have removed and due to that my e-mail accounts were not verified properly on few websites. The problem is that people are complaining that they are not receiving my mails and same here also; I donít have their mails in my inbox. I do not recommend the hosting provider to anyone.

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    Review from Lazy Bee

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    4 star rating

     By Azar Khan Reviewed 15/01/2014

    ipower.com is a great company, as its uptime is good, and problem of downtime also do not occur very frequently. It occurs only once or twice in a year and that too also gets resolve in just few min. They make proper investigation regarding the complaint before started working on it like in my previous web host my website gone offline for three months as they have registered a fake complaint related to malware. But this is not the case with ipower.com.

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    Review from Azar Khan

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    4 star rating

     By Cathy Minardi Reviewed 09/01/2014

    I like the services of iPower, as it offers various good features such as its uptime is good. During the usage of its services I never face the problem of downtime of server. Their web hosting services with customer service all were good. The level of support they offer to their clients was extremely helpful.

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    Review from Cathy Minardi

Recommended Complaint for IPOWER

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Recommended User Sentiment for IPOWER

1.  @ipowerhosting can i get some kind of refund on hosting? this happens a lot, and i absolutely need it on for something later today.--willtylko

2.  @ipowerhosting you must be very busy with a lot of people complaining... can`t usually complain, you work for a great hosting service! :)--HonestlyMariah

3.  i swear @ipowerhosting goes down more often than a zinfandel-drunk kardashian at a yacht party. anyone have hosting/server recs?--sevenmileswest

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IPOWER Overview 

iPower was founded in 2001, since then they had fairly steady growth and continue to keep their systems updated with the latest technologies to help ensure their customers are happy. iPower is a fairly large hosting company that boasts numerous active accounts at any given time. iPower are evidently targeting individuals as well as small and medium sized businesses who want a nice hosting experience without spending too much.  

IPOWER: Reliability and Performance

SiteGeek analysis shows 99.9% uptime last week for iPower. iPower has 60% positive user sentiment on SiteGeek, based on social media content and conversations. It’s a real time snapshot of customer’s perception of hosting company and ensures hosting company is meeting user needs and convey quality service. 

IPOWER Plans

iPower Hosting Solutions includes different plans like; Starter Plan, Pro Plan, Pro Plus Plan, Windows Pro Plan, WordPress Hosting, VPS Plans, Dedicated Plans, Email Hosting. iPower has four datacenters, each of which have secure entry systems, onsite security and CCTV. They keep their hardware up to date, which helps to avoid any unnecessary downtime. iPower cost at each level of hosting is reasonably steady with industry standards.  They do give confidence to customers for sign up of 2-3 years at a time. 

IPOWER Price 

 IPOWER-Review

IPOWER: Features and Control Panel

Customers can select any of the hosting packages and they will get all the standard hosting features. iPower push Unix based hosting, though windows systems are available in some packages. In addition, they have very few limitations for bandwidth or disk space. The lowest level hosting package does put some additional limitations on the services they provide. One really great feature is that when you sign up with their pro plus shared hosting package you get three free domain names for a year. Most other hosting companies provide just one at the most. All their datacenters are equipped with 24/7 on site monitoring, CCTV and much more to help keep your data protected. In addition to these standard features iPower also offers some extra such as online backs ups, SSL certificates, SEO services, and more, but they come with added costs. 

IPOWER Support

iPower Support team offers 24 by 7 help either by phone, email, live chat and other support options to get help when you need it. Although it is certainly easy to get in touch with the technicians. In addition to the actual tech support, they also provide nice user guides, tutorials, a knowledgebase and much more that will help you to avoid problems in the first place. 

Pros

Positive aspect 24 by 7 live chat available for technical issues 

Cancellation Policy/ Refund Policy

iPower offers 30 day money-back guarantee.  If customer wishes to cancel account within 30 days of signup, they can request it through iPower support team. Refund will not include setup fees or domain registration fees, nor will they incorporate any fees for added services that are purchased in the first thirty (30) days 

Conclusion

iPower overall is a good hosting company that is able to provide customers with good hosting for a long time. They do a good job at keeping up with technology changes, which will help keep consumer site moving quickly. They offer good hosting for entry level to mid-level website requirements.