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InMotion Hosting - InMotion Hosting review and uptime report

InMotion Hosting Review

4_half star rating   

27 Reviews

Hosted Sites  232830

Overview
InMotion Hosting User Sentiment
 
InMotion Hosting Hosted Sites Changes
 
InMotion Hosting Analysis for 28 August 2015
 

Summary: InMotion Hosting achieves 100% uptime last week. The Analysis graph shows that 5 existing domains were deleted from InMotion Hosting and 24 domains were transferred away from InMotion Hosting. The graph also shows that 92 new domains were registered with InMotion Hosting and 39 domains were transferred to InMotion Hosting from other web hosts. Based on social media content and conversations, InMotion Hosting has 81.48% positive user sentiment.

InMotion Hosting Overview

InMotion Hosting was formed in 2001 with its first-ever Green Data Center in Los Angeles. The Company provides its clients a large amount of Business Hosting, Dedicated Servers, VPS Hosting and Reseller Hosting packages. With no overselling of server space, the company takes pride in providing top class hosting service with the assistance of experienced technical staff. The plans are exclusively tailor-made for corporations and large business houses with choice of datacenters for better speed.

The Company’s open source partners are: Sites Assure(for safety from hackers, viruses, and malware), WordPress, Joomla!, OpenClassifieds, Drupal, osCommerce and PrestaShop to name a few. The Company has won many accolades and prizes: Best PHP Hosting Award for 2015 from PHPTale.com, Best Web Hosting for 2015, Best Web Hosting for 2015 by Top10inaction and Diamond Award from T5A.com for 2015. 

InMotion Hosting Plans

Shared hosting comes with three packages: Launch, Power and Pro. These plans are suitable for all levels, small enterprises and developers and large enterprises respectively. Features provided include: free data backups, free domain name, PostgreSQL, MySQL, Ruby, PHP, Free SSD Drives, Secure IMAP Email, Max Speed Zone™, Data Center choice, SSH Access and Free one-click installs.

VPWS hosting too comes with three plans: VPS-1000S, VPS-2000S and VPS-3000S. The plans provide the user with 60 – 200 GB storage, 2 - 3 IP Addresses, 2 – 4 TB bandwidth and 4 – 8 GB RAM depending on the plan chosen.

Essential Advanced and Elite plans are the names of dedicated hosting services. The features include: 4 – 16 GB RAM, RAID-1 2x2TB 7.2K SATA3, 6 – 10 TB Data Transfer, backup option, Intel® Xeon® E3-1230 v2, SSD Drives,  cPanel & WHM and Smart Routing™ Technology. 

Reseller hosting comprises of three plans: R-1000S, R-2000S and R-3000S. Its features include: Free Dedicated IP, monthly bandwidth 800 – 1600 GB and Disk space from 80 – 160 GB. 

InMotion Hosting Price Value

 InMotionHosting-Review

InMotion Hosting: Features and Control Panel

24/7 in-house US based support

99.9% uptime guarantee

Green DataCenters

Choice of Data Centers

Free cPanel 11 is provided for two years exclusively for Business Class package.

Free automatic backup provision.

Google and Microsoft marketing credits are provided for free.

Free Premium Web Builder

Account Management Panel for easy billing information.

InMotion Hosting Support

All InMotion Hosting clients have the privilege of experiencing its free 24/7 premier support. Other modes of assistance are: phone, live chat, email and Q&A’s.  Online tutorials, blog and educational channels assist the users with knowledge base articles and topics like domain names, websites FAQs, setting up of email etc. for discussion, customers can take support of Company’s interactive community. The Company is also social media active and supports pages in Facebook and Twitter.

InMotion Hosting Uptime Report

For Business Class Pro Server plan, the user has the liberty to have uptime checked not more than once in 30-days. It guarantees of 99.9% uptime and failure to keep up to this limit shall amount to one month’s credit in user’s account. Credit request should reach the company within one week of downtime notification. User is also provisioned to download model files from the Company website to ascertain best speed.

Pros

Experienced hosting provider and proven track record.

Exceptional uptime record.

Free SSD Hosting.

Easy upgradation to dedicated or VPS hosting.

Passionate customer service.

InMotion Hosting is faster than other providers.

In-house upgradation options with flexibility.

No cost data backups.

Maximum Speed Zones for speed 

Cons

Expensive packages as compared to rival hosting providers.

Manual app installation is a daunting task for starters.

WordPress installer is not easy to use for beginners.

Expensive plans are propped up with premium support.

Limited domains are provided in Business class hosting

Phone authentication for new customers may prove to be inconvenient for some owing to time zone gap. 

Cancellation Policy

For cancellation, the user needs to initiate the process through the official online cancellation form. This request must be made 30 days prior to the next billing renewal. For users who have used more than 500 MB bandwidth is required to pay surcharge.

Conclusion

InMotion Hosting is highly recommended for large business houses due to its hosting expertise with high security. Even though it is on the higher side but one should take this company into consideration owing to its server upgrades, Maximum Speed Zones for speed, in-house support facilities automated backups, Spam safety and reliable servers. It is one of the best hosting providers and most preferred by customers in look out for outstanding after sales assistance. InMotion Hosting is a must try for US-based clients.

Contact Info

Description : Offers web hosting and design for businesses and personal web sites.

Address :
4553 Glencoe Ave, Suite 325
Marina del Rey, CA
PostalCode : 90292
Country :   US
Telephone No. :  (757) 416-6577
Email :  support@inmotionhosting.com

InMotion Hosting Reviews  (27)

  • review user image
    1 star rating

     By Reviewed 10/07/2015

    If you go with Inmotionhosting, you risk losing everything you built.
    Not only did they fail to keep our domain safe, they let it get out into the open which it then got scooped up by an Internet squatter.
    After hours of explaining to them on the phone how they not only allowed this to happen was gross negligence, we were told `there`s nothing we can do.`
    The gross negligence in allowing an account domain to lapse (knowing full well the credit card used was active, available and had no issues), go into the wild, and to only be notified by a Google Alert the domain was gone, is enough to warrant no one using this service is safe.
    We even offered not to sue if they got our domain back, which legally they could have, but we were told essentially `screw you.`
    Never ever use this company. All they need to do is one negligent act and your only recourse is to sue in federal court.

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    Review from The Hollywood Republican

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    3 star rating

     By Reviewed 13/03/2015

    I worked for several years with them and everything was fine, until I decided to cancel my account.
    I asked them to cancel my account, but they did not it in a week, and deducted from my card money for the year ahead. This is a fraud! I was forced to re-release my bank card to get rid of them.

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    Review from Sergei

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    5 star rating

     By Reviewed 07/02/2015

    Great hosting service - couldn`t do any better than inmotion.

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    Review from Bran

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    5 star rating

     By Reviewed 06/02/2015

    Great web host but not the greatest affiliate program.

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    Review from John S

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    5 star rating

     By Reviewed 29/01/2015

    InMotion hosting is announced as best Drupal Web hosting in 2015 by PHP Matters. InMotion hosting provides rich tools and fast speed. Website speed is ensured by SSD drives, Dell servers and Max Speed zone technology.

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    Review from Vian

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    5 star rating

     By Reviewed 17/01/2015

    Inmotion hosting is offering discount of more than 30% on shared hosting plans which include free SSDs. There is also sale on Reseller hosting plans and price is $13.99/mo from $27.99/mo.

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    Review from Sean

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    5 star rating

     By Reviewed 16/01/2015

    Inmotion is awarded as a best shared web hosting provider by LinkedHosts. Inmotion has released 3 plans which are designed for small businesses. It has overcome the obstacle by utilizing enterprise class hardware and advanced technologies.

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    Review from Mark Smith

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    4 star rating

     By Reviewed 26/12/2014

    InMotion Hosting is offering 56% discount on Shared hosting plans for best Christmas web hosting deals to bring more happiness. With this discount SSDs, Site transfer and data backups are given as extras. Alongwith, there is 90-day guarantee of refund for the users.

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    Review from Sarah

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    4 star rating

     By Reviewed 27/11/2014

    InMotion Hosting offers 56% discount and low price from @7.99/mo to $3.49/mo for Thanksgiving and Black Friday. Some facilities are also provided like site transfer, data backup, 1 click -installer etc.

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    Review from Lin Yao

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    4 star rating

     By Reviewed 27/11/2014

    InmotionHosting has been awarded as the Best Dedicated Server 2014 for their services, server performance, and customer support. The company is also promoting their dedicated server with up to 50% discount with money back guarantee. The price starts from $39.99 per month. The company is known for its Linux-based services.

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    Review from Casey G

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    3 star rating

     By Reviewed 28/10/2014

    InMotion Hosting Announces VPS Packages S-CLASS SSD Webhosting Servers 20% Discount
    Founded in 2001 in Los Angeles, CA, InMotion Hosting has grown to become one of the world’s leading website hosting companies, providing shared hosting, virtual private servers (VPS), and dedicated servers, for businesses of all sizes, bloggers, and other individuals.

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    Review from Grant Cash

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    4 star rating

     By Reviewed 11/10/2014

    InMotion Hosting founded in 2001 in Los Angeles, CA, InMotion Hosting has grown to become one of the worlds leading website hosting companies recently added a new and improved VPS Hosting product line to their armory of industry leading hosting packages, seeking to add increased power, performance and reliability to their Virtual Private Servers. The upgraded VPS S-Class Hosting will bring matchless specifications at affordable prices, giving customers a substantial boost in speed, control and dependability.

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    Review from Marc

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    4 star rating

     By Reviewed 06/10/2014

    InMotion Hosting U.S. based (data centers on both coasts) employee owned and operated company. That means they care for their customers. They care because it is in their best interest to make sure that if customers have a problem, the issue gets resolved effectively and timely. Also at the end of help session, tech support asks you to email their boss and let them know how they performed.

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    Review from John

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    4 star rating

     By Reviewed 02/10/2014

    WPMatter, one of the largest WordPress resource sites, has recognized InMotion Hosting as the best web hosting for college students. As it offer budget-friendly and rich-featured web hosting services.
    InMotion is a provider of business-class shared web hosting which is claimed to be more secure and stable than the average shared web hosting plan offered by other companies.

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    Review from Asher

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    5 star rating

     By Reviewed 21/09/2014

    Recommended if you are not 100% sure how to set things up. The cPanel is very user-friendly and there are many tutorials to help you further if you get stuck. Customer service is always available when you need them.

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    Review from Kris

  • review user image
    5 star rating

     By Reviewed 21/09/2014

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    Review from Kris

  • review user image
    5 star rating

     By Reviewed 24/08/2014

    I'm a web developer, and I highly recommend inhostingmotion. Finally found a web host that fulfills all my needs. Keep up the excellent work guys! :)

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    Review from Rudi

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    5 star rating

     By Reviewed 21/08/2014

    InMotion Hosting consistently provides excellent support and quality services. They are our first choice for hosting our client's sites.

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    Review from Dave M

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    5 star rating

     By Reviewed 20/08/2014

    Excellent Tech support! Problems with a Word Press Theme update that totaled my web site. Prompt, courteous service getting me back on track. I highly recommend Inmotion!

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    Review from Mike Schaper

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    4 star rating

     By Reviewed 23/07/2014

    InMotion hosting is a very professional outfit.Great value, great customer service.Their response time to support tickets is very fast and they even have a live chat for support related issues. I have used InMotion hosting for VPS and

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    Review from Matt

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    5 star rating

     By Reviewed 22/07/2014

    I always have great service when contacting Inmotionhosting. This time it was Carlos that straightened everything out for us. Very helpful. figured out we had the wrong info on our two accounts and they were conflicting with each other. Got it all working and cleaned up. You've got a good guy there.

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    Review from Mike

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    5 star rating

     By Reviewed 26/03/2014

    Few days ago, I face a major issue in my web site, so I contacted the customer care of Imotion web hosting. The response which I received from them is immediate and the customer care rep. Tom was so helpful to me, he talk to me in a very nice way, listen my problem with patience, was so professional and resolve my problem by guiding me step by step. He exemplifies the superb In-Motion customer service mission that makes me a return customer. Thanks!

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    Review from User Mark

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    1 star rating

     By Reviewed 04/03/2014

    I hate inmotion..Its sucks.What?s the reason behind this.I have started my web site and it was expecting that the activities will increased on our web site, so I contact them for their support in order to recommend the best upgrade, they suggest us something, which we follow step by step.This is the time when problems get started. The problem of downtime occurs very frequently around five to six times per day and this has been going for about 6 months. I try to contact them, sometimes their customer care executives are not available and other time some other problem. If I reach them then they act very nicely and offer a quick fix restart the server. As this is a reoccurring problem, so I also understand the support terms. After few hours of this, I got the e-mail from them explaining that they are monitoring my server and will fix it.This was the problem of six months ago but they have not fix yet, they are still monitoring it. Their service is very poor and the customer service is scripted.

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    • Usefull 8

    Review from Garland Klink

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    5 star rating

     By Reviewed 21/02/2014

    Since so long, I used the web hosting provider in order to serve my web hosting needs. It did well for a very long period. Their services were also worked well but suddenly their customer service went south or east. Now you can understand the problem which I face with them..Language problem..Now customer care rep doesn?t understand my language so I cannot make them understand my problem in a better way as I done earlier. My problem was simple; they had allowed spammers on their system which leads to my e-mails were getting constantly blacklisted, even I had not sent a single spam. So, I have decided that I will opt for new web hosting service. Inmotion web hosting ranked on no.1, the prices were great and whatever I need all offered by them. Their customer service is also good. They offered more than my old host and at the same price only. Thus, I switched to Inmotion hosting. Their customer care rep were well qualified, talented and experienced, they have a big database of information, knowledgeable, friendly and very helpful in making the transition to their company and system. The set up was different from than what I was used to, so I had various queries and some serious confusion. Their customer staffs are very helpful and patientful and resolve my queries with calm and guide me step by step. This was few years ago, and then I face very few problems but still they are with me very friendly and always helpful in solving the problems I do have from time to time. I host three domains through Inmotion hosting and I trust on this for my web site. I renewed my hosting service and renewed two of my domains for next year. Highly recommended Inmotion hosting to anyone. You will get services at a cheaper rate and you will get for what you paid. Inmotion hosting serves you with good quality service and customer support.

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    • Usefull 8

    Review from linda

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    5 star rating

     By Reviewed 21/02/2014

    Highly recommended inmotion web hosting. Recently I contacted their customer care support via online i.e. through live chat and like always I received very good technical support from inmotion web hosting. I was using their services from last 8 months. Inmotion hosting is one of the webs hosting company that offers good technical support in a timely manner with 24 hrs service via chat, e-mail or phone.

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    • Usefull 8

    Review from Kelly

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    2 star rating

     By Reviewed 25/01/2014

    From last few days I was facing various issues with my domain web site and I do not have any idea regarding the problem until and unless I have three support chats with two different companies. When I talk to Alter customer care rep.. He provided exceptional customer service?through the chatroom. He told me to hold and provide me estimated times when my services would be done and checked and in that time they are updating me on the progress which they have one in order to resolve my problem. This is the first time when I had such experience with any web site, I have never been on any web site which provides such services and support. My problem was resolved and I am feeling very happy. One decision has taken by me that I will not switch to over other web hosting provider now, I continuously use Inmotion hosting because of such great level of services they serve to their customers.

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    • Usefull 7

    Review from Mark

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    4 star rating

     By Reviewed 14/01/2014

    The technical support of Inmotion hosting is very good. I would like to say that your staffs are knowledgeable and resolve all the issues either in a fast way or explain me what to do step by step on my part. As I run my own web site so good technical support is important for my business. Your web site is having a good team consisting of qualified, talented, experienced people with very nice behaviour. I hope in future also they will keep up their good work and get even better. Wishing you all continued success.

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    • Usefull 8

    Review from Hostreader

Recommended Complaint for InMotion Hosting

Click here to file a complaint
Complaint  ::  If you go with Inmotionhosting, you risk losing everything you built.
Not only did they fail to keep our domain safe, they let it get out into the open which it then got scooped up by an Internet squatter.
After hours of explaining to them on the phone how they not only allowed this to happen was gross negligence, we were told `there`s nothing we can do.`
The gross negligence in allowing an account domain to lapse (knowing full well the credit card used was active, available and had no issues), go into the wild, and to only be notified by a Google Alert the domain was gone, is enough to warrant no one using this service is safe.
We even offered not to sue if they got our domain back, which legally they could have, but we were told essentially `screw you.`
Never ever use this company. All they need to do is one negligent act and your only recourse is to sue in federal court.

Recommended User Sentiment for InMotion Hosting

1.  @tygrscott favorite web host is inmotion hosting. see his full review and find out why at http://t.co/d4z9akcozf #inmotionhostingreview #imh--

2.  @inmotionhosting your site & our hosting for http://t.co/sivqc2bmus seem to be down, what`s going on? when can we expect this to be back up?--

3.  have you used inmotion hosting? please send us your review at http://t.co/d4z9akuxnn #submitreview #inmotionhostingreview--

4.  @inmotionhosting visiting your site is giving me a resolving host error, that seems to be extending to my site you`re hosting, any ideas?--

5.  how to #edit the front #page settings in #moodle | inmotion hosting http://t.co/9ra9pypcng via @inmotionhosting--

6.  need web hosting? i`ve got the best deal for inmotion hosting. 30% off and free domain. http://t.co/llcvumvwvg #inmotionhosting--

7.  @tygrscott favorite web host is inmotion hosting. see his full review and find out why at http://t.co/d4z9akcozf #inmotionhostingreview #imh--