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InMotion Hosting Review

InMotion Hosting Review

4_half star rating   

32 Reviews

Overview
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InMotion Hosting User Sentiment
 
Sitegeek Rating
 

InMotion Hosting Score - 75

Summary:

Summary: InMotion Hosting achieved 99.9% uptime last week. The Analysis graph shows that 17 existing domains deleted from InMotion Hosting, and 18 domains were transferred away from InMotion Hosting. The figure also shows that 105 new domains registered with InMotion Hosting and 47 domains moved to InMotion Hosting from other web hosts. Based on social media content and conversations, InMotion Hosting has 81.48% active user sentiment.
Portfolio: Web Hosting, Domain name registration
It is the only hosting company to offer Max Speed Zones

Contact Info

Description :

Address :
4553 Glencoe Ave, Suite 325
Marina del Rey, CA
PostalCode : 90292
Country :   US
Telephone No. :  (757) 416-6577
Email :  support@inmotionhosting.com

InMotion Hosting Reviews  (32)

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    5 star rating

     By Jason Hong Reviewed 03/05/2016

    Because InMotion is not part of the conglomerate EIG. (Endurance International) that owns 70 hosting companies....

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    Review from Jason Hong

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    5 star rating

     By Linn Kier Reviewed 23/04/2016

    We recently moved to InMotion hosting and have been so very pleasantly surprised. They make me feel I`m their most important client. My last question for the support tech was not only answered but he actually fixed the problem for me. Now, that`s not something I will expect every time but, it is a good example of excellence I`ve experienced at InMotion. Chuck, Linn

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    Review from Linn Kier

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    5 star rating

     By Catherine Reviewed 22/04/2016

    I have been a customer of InMotion Hosting for about 10 hours now. I have been pestering the support team all day to help me get my wordpress sites set up. I chatted mostly with Carlos and he was consistently helpful and friendly. After a bad experience with Bluhost I am very glad to be in such a great environment!

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    Review from Catherine

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    1 star rating

     By Jayan Vs Reviewed 02/04/2016

    one of the worst service , chat support always busy , if we ask any thing they simple say send email expert pre-sale , they never care after purchase

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    Review from Jayan Vs

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    1 star rating

     By Sasi Gua Reviewed 23/02/2016

    I do agree with "The Hollywood Republican". Today we have paid for 3 Year hosting services with them and we had to wait more than 4 hours to get the attention fro their sales team after paying the services. To get the money they are perfect. Once you pay they don`t care anything. I will never ever recommend InMotion and the below is the chat conversations... You as a customer please decide because you have the power to govern these companies...

    Please please read this chat conversation how these companies treat you like a garbage...

    [Sasikumar Govindapillai]
    EMAIL: sasi@ciclosis.com
    Support Category: Account Management Panel
    QUESTION:
    Cancell the hosting
    [Tracey] Hello Sasikumar Govindapillai, my name is Tracey. Thanks for contacting us today!
    [Sasikumar Govindapillai] Hello Tracey
    [Sasikumar Govindapillai] Request you to cancel the hosting plans with you guys
    [Sasikumar Govindapillai] what are the steps?
    [Tracey] I`ll be happy to help you with that. Although I`m sorry to hear you`d like to cancel your account. Would you mind me asking why you wish to cancel? Is the cancellation due to pricing or were you having specific problems with your account that made you decide to cancel?
    [Sasikumar Govindapillai] Today we have paid for the services
    [Sasikumar Govindapillai] we are a new client for you
    [Sasikumar Govindapillai] Receipt - IMH-314-1023903-1
    [Sasikumar Govindapillai] waiting for more than 4 hours to answer our problems from the day first we have hired you guys
    [Sasikumar Govindapillai] your support sucks that`s the reason
    [Sasikumar Govindapillai] so we don`t ever want your services...sorry Tracey
    [Sasikumar Govindapillai] our current vendor is far better than your company
    [Tracey] I`m so sorry to hear that you had trouble with our support. This is certainly not the impression we`d like you to leave us with. If you`d like I can reach out to a supervisor to see if he can provide one on one help to ensure the best possible assistance. Would you like to speak with a supervisor now?
    [Sasikumar Govindapillai] `m okay..but your company reviews are pathetic
    [Sasikumar Govindapillai] let me talk to him before you lose more clients
    [Sasikumar Govindapillai] Receipt - IMH-314-1023903-1
    [Tracey] Certainly. Please hold 3-5 minutes while I reach out to him for you.
    [Sasikumar Govindapillai] http://www.yelp.com/biz/inmotion-hosting-los-angeles-5
    [Sasikumar Govindapillai] have a look..I already contacted many guys who have Hosting Services with you
    [Sasikumar Govindapillai] the same is happening to a new client like us
    [Sasikumar Govindapillai] so what is the guarantee you offer I don`t know
    [Brett T] Hi Sasikumar, my name is Brett T, the current support floor lead.
    [Sasikumar Govindapillai] Hey Brett
    [Sasikumar Govindapillai] what you guys are doing on the floor because as a client `m suffering for more than 3 hours
    [Sasikumar Govindapillai] ours also a customer service company and we know the pain in the ass
    [Brett T] I am sorry to hear that you are suffering. What are you suffering from?
    [Sasikumar Govindapillai] so what is the deal Brett?
    [Sasikumar Govindapillai] first of all your support team sucks
    [Brett T] OK, I still dont have an issue to help you with.
    [Sasikumar Govindapillai] your sales team is only concentrated on getting business which is usual because we can`t expect them to do out of box performance it`s okay
    [Sasikumar Govindapillai] issue here is Bratt do you mind to stay infornt of your Laptop to wait for a guy to help you for more than 3HOURS?
    [Sasikumar Govindapillai] this is the stupid issue
    [Sasikumar Govindapillai] I want to cancel the service with you guys
    [Sasikumar Govindapillai] you want to pay us back or not doesn`t matter
    [Sasikumar Govindapillai] so start trying to have a vendor to client based conversation which you are misiing
    [Sasikumar Govindapillai] this is the

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    Review from Sasi Gua

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    1 star rating

     By The Hollywood Republican Reviewed 10/07/2015

    If you go with Inmotionhosting, you risk losing everything you built.
    Not only did they fail to keep our domain safe, they let it get out into the open which it then got scooped up by an Internet squatter.
    After hours of explaining to them on the phone how they not only allowed this to happen was gross negligence, we were told `there`s nothing we can do.`
    The gross negligence in allowing an account domain to lapse (knowing full well the credit card used was active, available and had no issues), go into the wild, and to only be notified by a Google Alert the domain was gone, is enough to warrant no one using this service is safe.
    We even offered not to sue if they got our domain back, which legally they could have, but we were told essentially `screw you.`
    Never ever use this company. All they need to do is one negligent act and your only recourse is to sue in federal court.

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    Review from The Hollywood Republican

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    3 star rating

     By Sergei Reviewed 13/03/2015

    I worked for several years with them and everything was fine, until I decided to cancel my account.
    I asked them to cancel my account, but they did not it in a week, and deducted from my card money for the year ahead. This is a fraud! I was forced to re-release my bank card to get rid of them.

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    Review from Sergei

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    5 star rating

     By Bran Reviewed 07/02/2015

    Great hosting service - couldn`t do any better than inmotion.

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    Review from Bran

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    5 star rating

     By John S Reviewed 06/02/2015

    Great web host but not the greatest affiliate program.

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    Review from John S

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    5 star rating

     By Vian Reviewed 29/01/2015

    InMotion hosting is announced as best Drupal Web hosting in 2015 by PHP Matters. InMotion hosting provides rich tools and fast speed. Website speed is ensured by SSD drives, Dell servers and Max Speed zone technology.

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    Review from Vian

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    5 star rating

     By Sean Reviewed 17/01/2015

    Inmotion hosting is offering discount of more than 30% on shared hosting plans which include free SSDs. There is also sale on Reseller hosting plans and price is $13.99/mo from $27.99/mo.

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    Review from Sean

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    5 star rating

     By Mark Smith Reviewed 16/01/2015

    Inmotion is awarded as a best shared web hosting provider by LinkedHosts. Inmotion has released 3 plans which are designed for small businesses. It has overcome the obstacle by utilizing enterprise class hardware and advanced technologies.

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    Review from Mark Smith

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    4 star rating

     By Sarah Reviewed 26/12/2014

    InMotion Hosting is offering 56% discount on Shared hosting plans for best Christmas web hosting deals to bring more happiness. With this discount SSDs, Site transfer and data backups are given as extras. Alongwith, there is 90-day guarantee of refund for the users.

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    Review from Sarah

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    4 star rating

     By Lin Yao Reviewed 27/11/2014

    InMotion Hosting offers 56% discount and low price from @7.99/mo to $3.49/mo for Thanksgiving and Black Friday. Some facilities are also provided like site transfer, data backup, 1 click -installer etc.

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    Review from Lin Yao

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    4 star rating

     By Casey G Reviewed 27/11/2014

    InmotionHosting has been awarded as the Best Dedicated Server 2014 for their services, server performance, and customer support. The company is also promoting their dedicated server with up to 50% discount with money back guarantee. The price starts from $39.99 per month. The company is known for its Linux-based services.

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    Review from Casey G

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    3 star rating

     By Grant Cash Reviewed 28/10/2014

    InMotion Hosting Announces VPS Packages S-CLASS SSD Webhosting Servers 20% Discount
    Founded in 2001 in Los Angeles, CA, InMotion Hosting has grown to become one of the world?s leading website hosting companies, providing shared hosting, virtual private servers (VPS), and dedicated servers, for businesses of all sizes, bloggers, and other individuals.

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    Review from Grant Cash

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    4 star rating

     By Marc Reviewed 11/10/2014

    InMotion Hosting founded in 2001 in Los Angeles, CA, InMotion Hosting has grown to become one of the worlds leading website hosting companies recently added a new and improved VPS Hosting product line to their armory of industry leading hosting packages, seeking to add increased power, performance and reliability to their Virtual Private Servers. The upgraded VPS S-Class Hosting will bring matchless specifications at affordable prices, giving customers a substantial boost in speed, control and dependability.

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    Review from Marc

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    4 star rating

     By John Reviewed 06/10/2014

    InMotion Hosting U.S. based (data centers on both coasts) employee owned and operated company. That means they care for their customers. They care because it is in their best interest to make sure that if customers have a problem, the issue gets resolved effectively and timely. Also at the end of help session, tech support asks you to email their boss and let them know how they performed.

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    Review from John

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    4 star rating

     By Asher Reviewed 02/10/2014

    WPMatter, one of the largest WordPress resource sites, has recognized InMotion Hosting as the best web hosting for college students. As it offer budget-friendly and rich-featured web hosting services.
    InMotion is a provider of business-class shared web hosting which is claimed to be more secure and stable than the average shared web hosting plan offered by other companies.

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    Review from Asher

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    5 star rating

     By Kris Reviewed 21/09/2014

    Recommended if you are not 100% sure how to set things up. The cPanel is very user-friendly and there are many tutorials to help you further if you get stuck. Customer service is always available when you need them.

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    Review from Kris

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    5 star rating

     By Kris Reviewed 21/09/2014

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    Review from Kris

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    5 star rating

     By Rudi Reviewed 24/08/2014

    I'm a web developer, and I highly recommend inhostingmotion. Finally found a web host that fulfills all my needs. Keep up the excellent work guys! :)

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    Review from Rudi

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    5 star rating

     By Dave M Reviewed 21/08/2014

    InMotion Hosting consistently provides excellent support and quality services. They are our first choice for hosting our client's sites.

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    Review from Dave M

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    5 star rating

     By Mike Schaper Reviewed 20/08/2014

    Excellent Tech support! Problems with a Word Press Theme update that totaled my web site. Prompt, courteous service getting me back on track. I highly recommend Inmotion!

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    Review from Mike Schaper

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    4 star rating

     By Matt Reviewed 23/07/2014

    InMotion hosting is a very professional outfit.Great value, great customer service.Their response time to support tickets is very fast and they even have a live chat for support related issues. I have used InMotion hosting for VPS and

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    Review from Matt

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    5 star rating

     By Mike Reviewed 22/07/2014

    I always have great service when contacting Inmotionhosting. This time it was Carlos that straightened everything out for us. Very helpful. figured out we had the wrong info on our two accounts and they were conflicting with each other. Got it all working and cleaned up. You've got a good guy there.

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    Review from Mike

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    5 star rating

     By User Mark Reviewed 26/03/2014

    Few days ago, I face a major issue in my web site, so I contacted the customer care of Imotion web hosting. The response which I received from them is immediate and the customer care rep. Tom was so helpful to me, he talk to me in a very nice way, listen my problem with patience, was so professional and resolve my problem by guiding me step by step. He exemplifies the superb In-Motion customer service mission that makes me a return customer. Thanks!

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    Review from User Mark

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    1 star rating

     By Garland Klink Reviewed 04/03/2014

    I hate inmotion..Its sucks.What?s the reason behind this.I have started my web site and it was expecting that the activities will increased on our web site, so I contact them for their support in order to recommend the best upgrade, they suggest us something, which we follow step by step.This is the time when problems get started. The problem of downtime occurs very frequently around five to six times per day and this has been going for about 6 months. I try to contact them, sometimes their customer care executives are not available and other time some other problem. If I reach them then they act very nicely and offer a quick fix restart the server. As this is a reoccurring problem, so I also understand the support terms. After few hours of this, I got the e-mail from them explaining that they are monitoring my server and will fix it.This was the problem of six months ago but they have not fix yet, they are still monitoring it. Their service is very poor and the customer service is scripted.

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    Review from Garland Klink

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    5 star rating

     By linda Reviewed 21/02/2014

    Since so long, I used the web hosting provider in order to serve my web hosting needs. It did well for a very long period. Their services were also worked well but suddenly their customer service went south or east. Now you can understand the problem which I face with them..Language problem..Now customer care rep doesn?t understand my language so I cannot make them understand my problem in a better way as I done earlier. My problem was simple; they had allowed spammers on their system which leads to my e-mails were getting constantly blacklisted, even I had not sent a single spam. So, I have decided that I will opt for new web hosting service. Inmotion web hosting ranked on no.1, the prices were great and whatever I need all offered by them. Their customer service is also good. They offered more than my old host and at the same price only. Thus, I switched to Inmotion hosting. Their customer care rep were well qualified, talented and experienced, they have a big database of information, knowledgeable, friendly and very helpful in making the transition to their company and system. The set up was different from than what I was used to, so I had various queries and some serious confusion. Their customer staffs are very helpful and patientful and resolve my queries with calm and guide me step by step. This was few years ago, and then I face very few problems but still they are with me very friendly and always helpful in solving the problems I do have from time to time. I host three domains through Inmotion hosting and I trust on this for my web site. I renewed my hosting service and renewed two of my domains for next year. Highly recommended Inmotion hosting to anyone. You will get services at a cheaper rate and you will get for what you paid. Inmotion hosting serves you with good quality service and customer support.

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    Review from linda

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    5 star rating

     By Kelly Reviewed 21/02/2014

    Highly recommended inmotion web hosting. Recently I contacted their customer care support via online i.e. through live chat and like always I received very good technical support from inmotion web hosting. I was using their services from last 8 months. Inmotion hosting is one of the webs hosting company that offers good technical support in a timely manner with 24 hrs service via chat, e-mail or phone.

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    Review from Kelly

Recommended Complaint for InMotion Hosting

Click here to file a complaint
Complaint  ::  my website not working last 2 days but i did not get any single response from them--Jayan Vs
Complaint  ::  If you go with Inmotionhosting, you risk losing everything you built.
Not only did they fail to keep our domain safe, they let it get out into the open which it then got scooped up by an Internet squatter.
After hours of explaining to them on the phone how they not only allowed this to happen was gross negligence, we were told `there`s nothing we can do.`
The gross negligence in allowing an account domain to lapse (knowing full well the credit card used was active, available and had no issues), go into the wild, and to only be notified by a Google Alert the domain was gone, is enough to warrant no one using this service is safe.
We even offered not to sue if they got our domain back, which legally they could have, but we were told essentially `screw you.`
Never ever use this company. All they need to do is one negligent act and your only recourse is to sue in federal court.
--The Hollywood Republican

Recommended User Sentiment for InMotion Hosting

1.  @tygrscott favorite web host is inmotion hosting. see his full review and find out why at http://t.co/d4z9akcozf #inmotionhostingreview #imh--HostingChoose

2.  @inmotionhosting your site & our hosting for http://t.co/sivqc2bmus seem to be down, what`s going on? when can we expect this to be back up?--streetoverjen

3.  have you used inmotion hosting? please send us your review at http://t.co/d4z9akuxnn #submitreview #inmotionhostingreview--HostingChoose

4.  @inmotionhosting visiting your site is giving me a resolving host error, that seems to be extending to my site you`re hosting, any ideas?--ChantalEmmanuel

5.  how to #edit the front #page settings in #moodle | inmotion hosting http://t.co/9ra9pypcng via @inmotionhosting--mrHostHelp

6.  need web hosting? i`ve got the best deal for inmotion hosting. 30% off and free domain. http://t.co/llcvumvwvg #inmotionhosting--TygrScott

7.  @tygrscott favorite web host is inmotion hosting. see his full review and find out why at http://t.co/d4z9akcozf #inmotionhostingreview #imh--HostingChoose

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