Hostinguk - Hostinguk review and uptime report

Hosting Review - Hostinguk

3 star rating   

4 Reviews

Overview
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User Sentiment
 
Sitegeek Rating
 

Score - 50

Summary: Hostinguk achieves 100% uptime last week. The Analysis graph shows that 0 existing domains were deleted from Hostinguk and 0 domains were transferred away from Hostinguk. The graph also shows that 1 new domains were registered with Hostinguk and 1 domains were transferred to Hostinguk from other web hosts. Based on social media content and conversations, Hostinguk has 50% positive user sentiment.

Contact Info

Description : Hosting Review - Hostinguk reveals visitors sentiments, feedback and user experience with reviews, ratings and comparative charts.

Address :
3 Bryniau Rd Llandudno, Unit 24, St Asaph Business Park
Conwy, Denbighshire LL30 2BL,
Country :   UNITED KINGDOM
Telephone No. :  +44 1745 586070
Email :  support@hostinguk.net

Hosting Reviews  (4)

  • review user image
    1 star rating

     By Zdzislaw Reviewed 13/09/2017

    I cannot say uptime100%. All my website are down and I have no infor from Hostinuk.net. 24/7 Support is a lie.

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    Review from Zdzislaw

  • review user image
    1 star rating

     By Ajaz Elahi Reviewed 25/05/2016

    I have had the most horrific and stressful experience with this group company. I signed up to a cPanel Managed Hosting package with HostingUK (a part of EasySpace Ltd) and they offer a ?30 Day Money Back Guarantee? which excludes packages from the ?Dedicated Services? and ?VPS? tabs which is fine, my package was from the ?cPanel Hosting? tab.

    Their team were unable to assist me with the data transfer from my old host and a 3rd party I paid also said data loss was inevitable - nobody could help me move 25Gb of critical data. So I exercised my right to the 30 Day Money Back Guarantee and asked to cancel my services as I had no alternative but to stay with my current host.

    These guys ignored my cancellation email and continued to charge me.. when I pulled them up on this, the advisor (Peter J.) told me he didn?t get any email from me, so I forwarded it to him and he said oh well he would have to pass it to accounts and let them decide in a few days - I heard nothing back from these guys after that.. not that I was surprised.

    The following month I got another invoice from them and noticed more debits from my account.. when I contacted them again, Peter changed his tune and was oblivious to any cancellation request and said I will continue to be charged. It?s not even a direct debit that I can cancel, they kept my card details on file and will continue to charge me each month.

    When i claimed a chargeback with my bank they threatened court action and said regardless of whether I use their services or NOT? they expect me to pay for the FULL TWO YEARS of service even though I cannot use it.

    I have tried countless times to reason with them, offered them to keep what they?ve taken and just cancel my service and so fourth but they?ve come back with no settlement, no solution, nothing.. quite bluntly pay up or expect court action.

    I would not recommend this company to my worst enemy.. there are so many genuinely good hosting companies out there that I have spoken to before, I?ve been in the industry for 15 years now and this is the FIRST COMPANY I have ever found to act in such way and hold someone to such a contract.

    Worst company I have ever dealt with in my life? AVOID THESE GUYS LIKE THE PLAGUE!!

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    Review from Ajaz Elahi

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    4 star rating

     By Steven Reviewed 09/02/2015

    The price for the type of hosting them provided is beyond excellent and now I highly recommend Hostinguk.net as a web host to all of my friends and family and across the internet. Other thing that I like is that you can explain your problem to them and find that whatever you say is immediately understood.

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    Review from Steven

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    5 star rating

     By Kevin Reviewed 09/02/2015

    I had couple of problems concerning domain name and website hosting. The customer service helped me with huge attention to the level that each and every single issue continues to be fixed. I am just so much satisfied with the help of Hostinguk.net; I wanted and received to discuss this excellent experience.

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    Review from Kevin

Recommended Complaint

Click here to file a complaint
Complaint  ::  I have had the most horrific and stressful experience with this group company. I signed up to a cPanel Managed Hosting package with HostingUK (a part of EasySpace Ltd) and they offer a ?30 Day Money Back Guarantee? which excludes packages from the ?Dedicated Services? and ?VPS? tabs which is fine, my package was from the ?cPanel Hosting? tab.

Their team were unable to assist me with the data transfer from my old host and a 3rd party I paid also said data loss was inevitable - nobody could help me move 25Gb of critical data. So I exercised my right to the 30 Day Money Back Guarantee and asked to cancel my services as I had no alternative but to stay with my current host.

These guys ignored my cancellation email and continued to charge me.. when I pulled them up on this, the advisor (Peter J.) told me he didn?t get any email from me, so I forwarded it to him and he said oh well he would have to pass it to accounts and let them decide in a few days - I heard nothing back from these guys after that.. not that I was surprised.

The following month I got another invoice from them and noticed more debits from my account.. when I contacted them again, Peter changed his tune and was oblivious to any cancellation request and said I will continue to be charged. It?s not even a direct debit that I can cancel, they kept my card details on file and will continue to charge me each month.

When i claimed a chargeback with my bank they threatened court action and said regardless of whether I use their services or NOT? they expect me to pay for the FULL TWO YEARS of service even though I cannot use it.

I have tried countless times to reason with them, offered them to keep what they?ve taken and just cancel my service and so fourth but they?ve come back with no settlement, no solution, nothing.. quite bluntly pay up or expect court action.

I would not recommend this company to my worst enemy.. there are so many genuinely good hosting companies out there that I have spoken to before, I?ve been in the industry for 15 years now and this is the FIRST COMPANY I have ever found to act in such way and hold someone to such a contract.

Worst company I have ever dealt with in my life? AVOID THESE GUYS LIKE THE PLAGUE!!
--Ajaz Elahi

Recommended User Sentiment

1.  managed hosting from uk datacentres provided by memset ltd - http://t.co/j1hczq8ieo #managedhosting #hostinguk--Memset_Ltd

2.  uk dedicated hosting services via memset ltd http://t.co/yxa1hcqjez #dedicatedhostinguk--Memset_Ltd

3.  uk cloud hosting services via memset ltd http://t.co/tu7ntxjth1 #cloudhostinguk--Memset_Ltd

Hostinguk.net: Company Overview

Hostinguk.net is providing internet services since 1998 & grow up with very alleviates. Growth from one server to thousands Is difficult but attainable for Hostinguk because they did it by heart & still doing. Hostinguk enable their customers to deliver their content to the world with ultra prompt & secured network with a trial period of 30 days. It delivers the most advance & certain cloud infrastructure. Data centres in UK are wholly owned & operated by lomart, parent company of Hostinguk.

Reliability & performance

With three simple steps Hostinguk provide applicable solutions for customer`s office. Get office 365, request a consultation, & ask any question. Office 365 render familiar office tools required by a customer Like word, excel, PowerPoint etc. Further as it is based on cloud technology its customer is able to use it from any place & on up to five computers. Latest technology updates automatically & can be used in smart phone, even in tablet also. It’s business class packages give huge space & business class email

With guaranteed 99.99% uptime & data loss prevention its customers have full protection. Latest technology with new office 2016 is available for PC & Mac. With Hostinguk office apps optimized for touch, one drive cloud storage is there & work on projects across all devices. It is reliable & simple in use.

Hosting plans

Hostinguk has got every technology a person would like to have for office, documents email, calendar, contacts & team sites all come with it. It has plans for full office application, office on tablet & mobile, online version of office, file storage, business class email, unlimited online meetings, cooperate social network help. All plans are available with 30 days money back guaranty. All plans are with cloud technology that’s why faster, affordable & trustworthy services are available.

hostinguk review

Features & control panel

Control panel enable customers to achieve a task with quite ease. From most of the control panel in web hosting it is original & with complete features which make to perform a task in simple steps. Convenient DNS management manage customer’s record with in the control panel. It uses cloud Linux to protect web site. Servers & networks are designed in a way to run without any interruption. Its data centres are connected worldwide with fastest & stable network. Because of its parent company lomart they ensure 100% uptime. Hostinguk monitors its network continuously to solve every problem before it reach to its customers.

Support

Like any other company Hostinguk provide 24/7 support to its customers. It has four step support process. First step is to check their system pages if there is any known issue. Second step they have provided knowledgebase to their customers & customers get their answer from it. Still there is a problem then a customer can email their question to Hostinguk. Fourth step is that a customer can call its office in working hours.

Pros & Cons

With cloud Vps, ASP.Net developer, versatile web, colocation, dedicated server, domains, migration, SSL, email, office 365 & many more facilities Hostinguk seems to be a ideal choice for a customer. It is for small to big business & for home users also is available with full support.

There is only one thing which seems to be a problem that is a customer cannot call data centre any time. It can be only in office hours.

Refund policy

Refund policy is very flexible. If a customer does not like Hostinguk services then he can get full money back within thirty days, but with few terms & conditions.

Conclusion

Hostinguk as its name suggests has got everything required by a consumer for office tools. Domain name, web hosting, developer hosting, control panel hosting, collocation, migration, VPS, dedicated server, SSL, Email & office 365 There is nothing which is left needed by a customer. With continuous monitoring of server, 24/7 support facility, more than ten data centres makes life quite easy. A person can work from home because office 365 is for smart phones & tablets are also available. All these does not ends here with cloud facility & new office 2016 upgrades there are much more readiness with hostinguk.net.