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Hostgator Review

HostGator Review

3_half star rating   

45 Reviews

Overview
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HostGator User Sentiment
 
HostGator Hosted Sites Changes
 
HostGator Analysis for 07 February 2016
 

Summary: HostGator achieves 100% uptime last week. The Analysis graph shows that 402 existing domains were deleted from HostGator and 451 domains were transferred away from HostGator. The graph also shows that 1328 new domains were registered with HostGator and 433 domains were transferred to HostGator from other web hosts. Based on social media content and conversations, HostGator has 59.09% positive user sentiment.

Contact Info

Description :

Address :
9964 Robins Nest RD
Boca Raton, FL
PostalCode : 33496
Country :   US
Telephone No. :  +1 866 964 2867
Email :  support@hostgator.com
Company Size :  501-1000 Employee
Founded Year :  2002
Linkedin Followers :  2856

HostGator Reviews  (45)

  • review user image
    4 star rating

     By John BW Reviewed 01/02/2016

    Hostgator to me seems to have superiror back-end services and customer services. I find working with network solutions File Manager a nightmare. Some files get hidden and some folders refuse to open.

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    Review from John BW

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    1 star rating

     By Vidhya Sundaram Reviewed 30/07/2015

    They suck big time! Their support especially. If your hosting does not have CPanel they have no clue what to do and how to do.
    That is their level of expertise. They clearly tell - only hardware problems we support, software its your issue.
    "Customers buy hosting because they want to manage on their own". This is when we had issues on name server mapping with VPS.

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    Review from Vidhya Sundaram

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    1 star rating

     By neha Reviewed 28/05/2015

    Beware! Worst Ever Hosting Provider
    my webhostingreviews for hostgator
    Worst webhost ever! Their servers can`t even run simple WordPress sites properly. Every 2-3 days my website stopped working. Often MySQL database would stop working. My last year with them was worst suffering. I wasted a lot of time emailing them tickets and calling them. Rankings of my website went became poor due to their server problems. Please don`t go for it. Choose only reputed hosting provider, never trust such liars and their promises.

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    Review from neha

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    1 star rating

     By Koh Hyejoo Reviewed 26/04/2015

    I just had horrible expeirence with Hostgater

    I was so excited to make my own website yesterday and signed up for the business account with Hostgater.

    It worked really well and me and my friends started to build a new website together.

    We tried to log in to the account and work on the website today and we were told that Hostgater just canceled my account becuase they can`t detect the IP address where I signed up. And my money C$200 is on pending.

    What I was told after chatting with call center rep for the solution is just signing up for anther account and wait for my money back from the pending one.

    They think that I can get C$200 from anywhere and anytime I want.

    I am so diappointed that they didn`t even contact me and when they cancelled my account by themselves.

    Now I need to wait two weeks more for my money to be refunded and create another account with OTHER WEB HOSTING SITES!

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    Review from Koh Hyejoo

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    3 star rating

     By ddjd dd Reviewed 17/04/2015

    HostGator has been recognized as one of the best dedicated server hosting provider that offer high-performance servers with outstanding configuration and reasonable price.

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    Review from ddjd dd

  • review user image
    1 star rating

     By Shai Sueno Reviewed 04/04/2015

    I think that many reviews here are companies promoting themselves. I do not see how Hostgator can get good rating, it is known for not being... well the best. Their customer service is one of the worst in the industry. You have to submit a ticket for each issue you have, it is impossible to get hold of them over the phone.

    I tried a few times to contact the customer service and complain about sites that I had hosted with them, finally I gave up. They did not understand the issue I complained about. They did not respond fast and it cost me so much more money than I saved on hosting costs. I finally moved a few sites to Inmotion hosting and a few more to just host, and I cannot say that I am super satisfied but I can say that the service I get now is much better. In addition, the important part is that I do not need to contact customer service that much anymore. The sites are not falling as often so I get to be less worried about the quality of the service I am getting. I recommend you all to get pingdom or some other service and measure for yourself if the hosting you get is worth the money you are paying. I got so many messages that I understood that there is a real problem with the service I was getting.
    Also, negotiate the price, it is not what you see online, if you have many sites. Anyhow, not recommending them, but you can try it yourself.

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    Review from Shai Sueno

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    5 star rating

     By Robin Reviewed 16/03/2015

    HostGator is organizing HostGator Coupon Codes event on St. Patrick`s Day. Company is offering 55% discount on hosting and cut price for domain registration just $8.00 by using coupon code GOLD. The event is beginning on March 16, 2015 and ends on march 18, 2015. this promotional event is for bloggers, webmasters and anyone who is starting a business or online e-commerce.

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    Review from Robin

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    5 star rating

     By Corina.com Reviewed 16/02/2015

    HostGator is always providing great sales and web hosting deals.

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    Review from Corina.com

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    5 star rating

     By Stephens Reviewed 14/02/2015

    Hostgator is offering 50% to 75% off for new hosting plans on Valentine`s Day 2015. The sale is available for 24 hours and will end at 11.59pm Saturday night. Coupon code is CUPID.

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    Review from Stephens

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    1 star rating

     By John Reviewed 13/02/2015

    Lots of reviews here are fake people trying to promote their own hosting affiliate sites. Hostgator is a horrible company. Since they sold out many years ago their customer service is probably one of the worst out there. Not only do they just force you to submit a ticket now, its pointless calling or live chatting with them. Tired of my sites always going offline because of `some issue` with their servers. Ive moved over 20 hosting accounts out of hostgator and will never go back to them.

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    Review from John

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    5 star rating

     By Roberto Reviewed 07/02/2015

    Hostgator plan is awarded in Top 10 shared web hosting plans for 2015 analyzed by HostingReview360.com.Hostgator guarantees 99.9% uptime. The unlimited disk space and bandwidth ensures that websites can run smoothly and cpanel enables people to manage domains.

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    Review from Roberto

  • review user image
    5 star rating

     By John Lee Reviewed 06/02/2015

    HostGator is announced as one of the best e-Commerce webhosting 2015 by BestHostingSearch.NET.

    HostGator is offering SSH and a shared SSL certificate to make sure secure connection and data transmission. Company has 99.9% uptime guarantee.

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    Review from John Lee

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    5 star rating

     By Digital Data Group Reviewed 03/02/2015

    host gator is #1 service provider.good.....good... very good......

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    Review from Digital Data Group

  • review user image
    5 star rating

     By Mark J Reviewed 17/01/2015

    HostGator is offering discount of 20% on its unlimited web hosting packages. After discount the plans start at $3.96/mo.

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    Review from Mark J

  • review user image
    5 star rating

     By Kara Swisher Reviewed 16/01/2015

    Hostgator is an award winning provider managing more than 9 million domains. The company has 3 shared hosting plans for bloggers and online businesses and provides free transfer of domain, file database and script for people.

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    Review from Kara Swisher

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    5 star rating

     By Mustafa AbdElHamid Reviewed 11/01/2015

    I used host gator reseller for over 4 years and the service was perfect

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    Review from Mustafa AbdElHamid

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    4 star rating

     By Arthur Reviewed 02/01/2015

    HostGator is offering discounts and offer great hosting!

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    Review from Arthur

  • review user image
    4 star rating

     By Dane Smith Reviewed 25/12/2014

    Hostgator is announced as a best web hosting company for the year 2014 by Top 10 Best SEO Hosting.com. Company provides outstanding services to the customers and web hosting companies. The company has information from many sources one of the reason for beneficial to customers.

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    Review from Dane Smith

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    3_half star rating

     By gyyy Reviewed 24/12/2014

    Hostgator are brilliant! I have only been with them a short while but the support is amazing, I dont know how they do it. I have yet to have a question that they have not been able to answer for me

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    Review from gyyy

  • review user image
    1 star rating

     By Brian Olvera Reviewed 22/12/2014

    Hostgator is running Christmas Flash Sale in which you can grab 75% discount on all hosting packages, the discount will be featured in Flash sale that will be live for limited time, check out schedule of Hostgator Flash sale

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    Review from Brian Olvera

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    4 star rating

     By Ismail Kamdar Reviewed 13/12/2014

    HostGator offers unlimited bandwidth, unlimited diskspace. One of my favorite web hosts.

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    Review from Ismail Kamdar

  • review user image
    4 star rating

     By Ahd Amara Reviewed 13/12/2014

    Bought this hosting plan during a Christmas sale. Have had a little downtime, but nothing super long.

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    Review from Ahd Amara

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    4 star rating

     By Mehmet Y?ld?r?m Reviewed 12/12/2014

    hostgator is a leading provider of web hosting services. By offering 25% discount its collaborating new customers. Customers can enjoy this offer till 5 Jan 2015. So the offer becomes New Year happening offer also.

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    Review from Mehmet Y?ld?r?m

  • review user image
    4 star rating

     By Lurditas Quaresma Reviewed 11/12/2014

    I have used HostGator Happy Holidays offer with Coupon Code: "MaxHostingCoupon","MaxOffCoupon","FirstMonthSale and very much satisfied with the services and really appreciate their offer.

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    Review from Lurditas Quaresma

  • review user image
    3 star rating

     By Hendry Reviewed 10/12/2014

    HostGator has given the tips to increase the website speed. Tips include many factors, like to determine speed, load time and location time. Browser caching is also there to increase speeds for repeat users. Another one is to minimize redirection on the page.

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    Review from Hendry

  • review user image
    4 star rating

     By Eyob Reviewed 27/11/2014

    HostGator is offering 55% discount and price as low as $2.23/mo for Thanksgiving and Black Friday. Hosting solutions includes site building tools and templates, MySQL transfer, domain transfer.

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    Review from Eyob

  • review user image
    3 star rating

     By Jenn Reviewed 20/11/2014

    HostGator provider of Cloud based web presence platform solutions. Is offering Business WordPress plan which include unlimited domain, disk storage and bandwidth for $10.36 per month.

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    Review from Jenn

  • review user image
    4 star rating

     By Melissa Reviewed 14/11/2014

    Hostgator part of Endurance International Group has cloud based platform will conduct a job fair in Austin on 19th Nov. between 3:00-7:00 pm. The company is looking for dedicated, motivated employees for the position of Technical Support Representative. HostGator offers many benefits on its working hours such as Catered lunch and game areas. Employees of full time have facilities of medical, dental, vision plans, retirement savings plan.

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    Review from Melissa

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    5 star rating

     By John Reviewed 30/10/2014

    HostGator has turned 12 on 22nd-Oct-2014 after years of consistent and impeccable service. To commensurate the love and faith shown by the customers towards HostGator, the provider is announcing great discounts on all of its packages on the eve of its 12th Anniversary.
    To Get 65% off visit @ http://hostgatorcouponoffers.net/go
    The HostGator Anniversary Sale offers you a flat 65% off on all new hosting packages that are registered for duration of 6 months and flat 45% off on all new hosting packages registered for a year or more.

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    Review from John

  • review user image
    3 star rating

     By Jerry Reviewed 13/10/2014

    HostGator.com is the most recommended Linux hosting suppliers announced by Top 10 Best SEO Hosting, for webmasters from the USA, UK, Canada, Australia and Europe to buy high quality Linux hosting (including VPS and cloud hosting).

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    Review from Jerry

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Recommended User Sentiment for HostGator

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Hostgator : Company Overview

Hostgator, a world`s top notch service provider, founded in 2002, based at Houston, Texas providing Shared, VPS, Reseller web hosting services and solutions to their clients at best prices. Hostgator serves advanced and innovative products and services to more than 4,00,000 clients which results in enriching their existing business. It has more than 12,000 servers and hosted over 5 million domains leads to the creation of 1 percent of the Worlds web traffic. 

Reliability & Performance/ Uptime Report

Uptime Report of the company states that 99.99 % high uptime guarantee is offered to clients. As professionals in company keeps their eye on servers for all the time so as to prevent the situation of downtime as it severely affects the client’s site. So, considering this, HostGator takes care of this parameter well.

SSL Certificates ensures good encryption of info between client and server. By this, it ensures safety of client’s site info. Codeguard, weekly automated data backups are other security features which increases the level of security for clients. It results in high reliability and high performance.

Hosting Plans

Shared Hosting plans offers some of the unlimited features such as Unlimited Disk Space, UNLIMITED Bandwidth, 1-CLICK Script Installs, 99.9% Uptime Guarantee, 45 Day Money Back Guarantee and 24/7/365 Technical Support. In terms of applications, it offers Wordpress, Joomla, Drupal and Magento hosting.

Windows Hosting offers unlimited disk space, unlimited data transfer, and unlimited e-mails and single domain. In features, it offers Plesk cPanel, FTP Accounts, features related to programming and database, 99.9 % uptime guarantee, 45 days money back guarantee, powerful admin tools and others.   

Reseller Hosting comes with 50 GB of Disk Space, 500 GB of Bandwidth, Unlimited Domains. Regarding features, it offers WHM cPanel and latest cPanel, Green web hosting, Unlimited E-Mail Accounts, features related to programming and database, Unlimited Domains, Sub-domains, Email Accounts, MySQL Databases, FTP Accounts and others.

VPS Hosting comes with 0.57 GHz CPU, 384 MB of RAM, 10 GB of Disk Space and 250GB of Bandwidth. With this, it offers cutting edge hardware and UNLIMITED Domains, Sub Domains, Email Accounts, MySQL Databases, FTP Accounts, PRIVATE Name Servers and others.

Cloud hosting provides Unlimited Disk Space, Unlimited Bandwidth and Unlimited Sub Domains with SSL.

HostGator Review

Features & Control Panel

  • Unlimited Disk Space & Bandwidth
  • One Click Script Installs
  • 99.9% Uptime Guarantee
  • 45/30 Days Money Back Guarantee
  • 24/7/365 Technical Support
  • Wordpress, Joomla, Drupal
  • Plesk/ WHM cPanel
  • FTP Accounts, Webstats
  • Unlimited Autoresponders, Mail Forwards, Email Aliases
  • PHP 5, Perl, Ruby on Rails, SSL, Python
  • Unlimited Domains, Subdomains
  • SMTP/POP3/IMAP
  • PRIVATE Name Servers

Support

Hostgator offers uninterrupted and good customer support to their clients for 24 hrs a day, 7 days a week and 365 days a year. A client can reach them via live chat or give a call at any time of the day or via e-mail. They are having a good team of staff which is highly trained, technically qualified and experienced, thus able to handle the queries efficiently and deliver you maximum satisfaction. With this, more than 500 tutorials and over 680 articles for support are given to assist clients.

Pros

  • A well-recognized Green hosting service provider
  • Customer Support 24*7*365
  • Large no. of hosting features
  • High Up time & Money back guarantee
  • Advanced and Innovative products and services
  • Drag-and-Drop website builder
  • Won several awards for hosting
  • Automated Data Backups on weekly basis

Cancellation Policy/ Refund Policy

A  Cancellation policy states that if a client is not satisfied with the products and services offered, can close or cancel their account and get a full refund for the same. They are required to apply for the same within first 45 days of service, as if duration of 45 days gets over, amount will be lapsed and is non-refundable. So, client is entitled for refund if applied for same within 45 days. Refund policy applies to shared, reseller and VPS hosting packages. It does not cover the administrative fees, cost of domain name, custom software installation fees & Dedicated hosting.

Conclusion

Hostgator, a reputed and well known hosting company, providing a wide range of services from Web Hosting, WordPress Hosting, Reseller Hosting, VPS Hosting, Dedicated Hosting to Application Hosting, Windows Hosting to clients. Full featured hosting packages with technical support round the clock, 99.99 % Uptime guarantee, and effective refund policy is offered.