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Hostgator Review

HostGator Review

3_half star rating   

51 Reviews

Overview
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HostGator User Sentiment
 
Sitegeek Rating
 

HostGator Score - 72

Summary:

Hostgator has been offering reliable hosting and rock solid support since 2002. It is a leading provider of reseller, shared, dedicated and VPS web hosting. It`s rock solid headquarters located in Austin, Texas and Houston. Their hosting plans are best for each sized businesses. The company has well-experienced staffs who serve their customers 24/7 via email, phone or live chat. Best of all, Hostgator provides quality tools to get outstanding performance with 99.9% uptime. Apart from this, through partnership with Weebly, offering a user-friendly drag and drop website builder and Quickinstall application installer. Support team can also transfer domain registrations in order to provide full management of online portfolio. On top of this, unsatisfied customers can get guaranteed full refund within 45 days.

Contact Info

Description :

Address :
9964 Robins Nest RD
Boca Raton, FL
PostalCode : 33496
Country :   US
Telephone No. :  +1 866 964 2867
Email :  support@hostgator.com
Company Size :  501-1000 Employee
Founded Year :  2002
Linkedin Followers :  2856

HostGator Reviews  (51)

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    5 star rating

     By Nitin Reviewed 25/08/2016

    good service and system then big rock

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    Review from Nitin

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    5 star rating

     By Micah Reviewed 07/08/2016

    Hostgator is great! Amazing uptime, excellent support, blazing fast speeds!

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    Review from Micah

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    3 star rating

     By yog Reviewed 09/06/2016

    HostGator is announced as one of the best e-Commerce webhosting 2015 by BestHostingSearch php

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    Review from yog

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    5 star rating

     By Cansu Reviewed 11/04/2016

    Easy to manage control panel. Support the wordpress. Cheaper than other Turkish hosting firms.

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    Review from Cansu

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    1 star rating

     By David Dienhart Reviewed 10/03/2016

    I was already migrating my sites away from HostGator due to many performance issues and outages, when last night I was taking a full backup of one of my sites to migrate to my new host and discovered viruses. Needless to say, this added to my frustrations and is simply causing me to expedite my migration efforts even more. They did give me 3 months free for my performance issues and just gave me 3 more months for the virus. While that`s a lot, it`s not worth it for me to stay.

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    Review from David Dienhart

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    5 star rating

     By Peter Reviewed 09/02/2016

    disk space, out-of-the-box features and memory

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    Review from Peter

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    4 star rating

     By John BW Reviewed 01/02/2016

    Hostgator to me seems to have superiror back-end services and customer services. I find working with network solutions File Manager a nightmare. Some files get hidden and some folders refuse to open.

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    Review from John BW

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    1 star rating

     By Vidhya Sundaram Reviewed 30/07/2015

    They suck big time! Their support especially. If your hosting does not have CPanel they have no clue what to do and how to do.
    That is their level of expertise. They clearly tell - only hardware problems we support, software its your issue.
    "Customers buy hosting because they want to manage on their own". This is when we had issues on name server mapping with VPS.

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    Review from Vidhya Sundaram

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    1 star rating

     By neha Reviewed 28/05/2015

    Beware! Worst Ever Hosting Provider
    my webhostingreviews for hostgator
    Worst webhost ever! Their servers can`t even run simple WordPress sites properly. Every 2-3 days my website stopped working. Often MySQL database would stop working. My last year with them was worst suffering. I wasted a lot of time emailing them tickets and calling them. Rankings of my website went became poor due to their server problems. Please don`t go for it. Choose only reputed hosting provider, never trust such liars and their promises.

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    Review from neha

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    1 star rating

     By Koh Hyejoo Reviewed 26/04/2015

    I just had horrible expeirence with Hostgater

    I was so excited to make my own website yesterday and signed up for the business account with Hostgater.

    It worked really well and me and my friends started to build a new website together.

    We tried to log in to the account and work on the website today and we were told that Hostgater just canceled my account becuase they can`t detect the IP address where I signed up. And my money C$200 is on pending.

    What I was told after chatting with call center rep for the solution is just signing up for anther account and wait for my money back from the pending one.

    They think that I can get C$200 from anywhere and anytime I want.

    I am so diappointed that they didn`t even contact me and when they cancelled my account by themselves.

    Now I need to wait two weeks more for my money to be refunded and create another account with OTHER WEB HOSTING SITES!

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    Review from Koh Hyejoo

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    3 star rating

     By ddjd dd Reviewed 17/04/2015

    HostGator has been recognized as one of the best dedicated server hosting provider that offer high-performance servers with outstanding configuration and reasonable price.

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    Review from ddjd dd

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    1 star rating

     By Shai Sueno Reviewed 04/04/2015

    I think that many reviews here are companies promoting themselves. I do not see how Hostgator can get good rating, it is known for not being... well the best. Their customer service is one of the worst in the industry. You have to submit a ticket for each issue you have, it is impossible to get hold of them over the phone.

    I tried a few times to contact the customer service and complain about sites that I had hosted with them, finally I gave up. They did not understand the issue I complained about. They did not respond fast and it cost me so much more money than I saved on hosting costs. I finally moved a few sites to Inmotion hosting and a few more to just host, and I cannot say that I am super satisfied but I can say that the service I get now is much better. In addition, the important part is that I do not need to contact customer service that much anymore. The sites are not falling as often so I get to be less worried about the quality of the service I am getting. I recommend you all to get pingdom or some other service and measure for yourself if the hosting you get is worth the money you are paying. I got so many messages that I understood that there is a real problem with the service I was getting.
    Also, negotiate the price, it is not what you see online, if you have many sites. Anyhow, not recommending them, but you can try it yourself.

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    Review from Shai Sueno

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    5 star rating

     By Robin Reviewed 16/03/2015

    HostGator is organizing HostGator Coupon Codes event on St. Patrick`s Day. Company is offering 55% discount on hosting and cut price for domain registration just $8.00 by using coupon code GOLD. The event is beginning on March 16, 2015 and ends on march 18, 2015. this promotional event is for bloggers, webmasters and anyone who is starting a business or online e-commerce.

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    Review from Robin

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    5 star rating

     By Corina.com Reviewed 16/02/2015

    HostGator is always providing great sales and web hosting deals.

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    Review from Corina.com

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    5 star rating

     By Stephens Reviewed 14/02/2015

    Hostgator is offering 50% to 75% off for new hosting plans on Valentine`s Day 2015. The sale is available for 24 hours and will end at 11.59pm Saturday night. Coupon code is CUPID.

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    Review from Stephens

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    1 star rating

     By John Reviewed 13/02/2015

    Lots of reviews here are fake people trying to promote their own hosting affiliate sites. Hostgator is a horrible company. Since they sold out many years ago their customer service is probably one of the worst out there. Not only do they just force you to submit a ticket now, its pointless calling or live chatting with them. Tired of my sites always going offline because of `some issue` with their servers. Ive moved over 20 hosting accounts out of hostgator and will never go back to them.

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    Review from John

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    5 star rating

     By Roberto Reviewed 07/02/2015

    Hostgator plan is awarded in Top 10 shared web hosting plans for 2015 analyzed by HostingReview360.com.Hostgator guarantees 99.9% uptime. The unlimited disk space and bandwidth ensures that websites can run smoothly and cpanel enables people to manage domains.

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    Review from Roberto

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    5 star rating

     By John Lee Reviewed 06/02/2015

    HostGator is announced as one of the best e-Commerce webhosting 2015 by BestHostingSearch.NET.

    HostGator is offering SSH and a shared SSL certificate to make sure secure connection and data transmission. Company has 99.9% uptime guarantee.

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    Review from John Lee

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    5 star rating

     By Digital Data Group Reviewed 03/02/2015

    host gator is #1 service provider.good.....good... very good......

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    Review from Digital Data Group

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    5 star rating

     By Mark J Reviewed 17/01/2015

    HostGator is offering discount of 20% on its unlimited web hosting packages. After discount the plans start at $3.96/mo.

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    Review from Mark J

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    5 star rating

     By Kara Swisher Reviewed 16/01/2015

    Hostgator is an award winning provider managing more than 9 million domains. The company has 3 shared hosting plans for bloggers and online businesses and provides free transfer of domain, file database and script for people.

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    Review from Kara Swisher

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    5 star rating

     By Mustafa AbdElHamid Reviewed 11/01/2015

    I used host gator reseller for over 4 years and the service was perfect

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    Review from Mustafa AbdElHamid

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    4 star rating

     By Arthur Reviewed 02/01/2015

    HostGator is offering discounts and offer great hosting!

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    Review from Arthur

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    4 star rating

     By Dane Smith Reviewed 25/12/2014

    Hostgator is announced as a best web hosting company for the year 2014 by Top 10 Best SEO Hosting.com. Company provides outstanding services to the customers and web hosting companies. The company has information from many sources one of the reason for beneficial to customers.

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    Review from Dane Smith

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    3_half star rating

     By gyyy Reviewed 24/12/2014

    Hostgator are brilliant! I have only been with them a short while but the support is amazing, I dont know how they do it. I have yet to have a question that they have not been able to answer for me

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    Review from gyyy

  • review user image
    1 star rating

     By Brian Olvera Reviewed 22/12/2014

    Hostgator is running Christmas Flash Sale in which you can grab 75% discount on all hosting packages, the discount will be featured in Flash sale that will be live for limited time, check out schedule of Hostgator Flash sale

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    Review from Brian Olvera

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    4 star rating

     By Ismail Kamdar Reviewed 13/12/2014

    HostGator offers unlimited bandwidth, unlimited diskspace. One of my favorite web hosts.

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    Review from Ismail Kamdar

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    4 star rating

     By Ahd Amara Reviewed 13/12/2014

    Bought this hosting plan during a Christmas sale. Have had a little downtime, but nothing super long.

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    Review from Ahd Amara

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    4 star rating

     By Mehmet Y?ld?r?m Reviewed 12/12/2014

    hostgator is a leading provider of web hosting services. By offering 25% discount its collaborating new customers. Customers can enjoy this offer till 5 Jan 2015. So the offer becomes New Year happening offer also.

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    Review from Mehmet Y?ld?r?m

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    4 star rating

     By Lurditas Quaresma Reviewed 11/12/2014

    I have used HostGator Happy Holidays offer with Coupon Code: "MaxHostingCoupon","MaxOffCoupon","FirstMonthSale and very much satisfied with the services and really appreciate their offer.

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    Review from Lurditas Quaresma

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