Score - 65
Hostek offers hosting services like VPS hosting, Shared hosting and Reseller hosting. All hosting services include eCommerce sites, custom apps, unlimited storage, application installer and unlimited bandwidth. The most integrated features are scalable hardware, real-time monitoring, SSL Certificates, Domains, strategic solutions, custom solutions and SmarterTools. Customers get desired solutions via knowledgebase, submit a ticket, live chat FAQs and server status. The company provides backup storage to users to replicate data and to store data. Write activity is optimized with RAID 10 and read activity with RAID 50. It is a combination of competitive pricing, experience, performance and a world-class hosting environment.
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By JW Prairiecomm Reviewed 03/10/2016
I`ve used hostek since about 10 or 15 years. It is rare that it takes more than an hour for me to get an email response and I usually get through to a human being tech support in less than a minute. It`s rare to be put on hold. They pay attention to the sites that I manage and immediately let me know of any problems. They are continually upgrading their servers to the current highest security standards. I have probably 100 client sites with them as well as my personal site and am very pleased. I noticed a bad review below (holman). The customer should have taken responsibility for keeping their email address updated. Every hosting company will eventually delete your account if you don`t pay and they can`t reach you. Hostek seems to hold overdue sites in their backup for several months, so this particular person must really not have been paying attention at all. Yes, tier 1 tech support may not always give the best answer - but again, that is true of all hosting companies. What is more important to me is that they pay attention and they respond quickly.
By Heather Holman Reviewed 12/07/2016
Don`t use if you value your site! Horrible hosting company! Deleted years of work on my blog when my credit card expired and they were sending a reminder to the wrong email address. By the time I had noticed they took down my site and deleted my database and files without ever giving me a copy or saving a copy. My backup hard drive with my site crashed so without it my site is gone forever. Not helpful at when I contacted support.
By Erik Epp Reviewed 14/09/2015
been with hostek for 8 years and they used to be a good provider but with load times in the 20 second range it is costing me money. Today the whole system is down not even their own site is up. When I called I get a busy signal guess it is time to move all my sites out of this host. Loosing 50 dollars an hour can kill a small business owner quick.
By Chris Reviewed 05/09/2015
I can`t say enough good things about Hostek support. We`ve always found them responsive, professional and effective. I`ll share a recent story:
The shared ColdFusion server that houses several of our sites was scheduled for an upgrade from CF9 to CF11. This presented a huge problem for us as the sites in question were quite old and we knew they would not run in the new version. Furthermore we no longer develop for ColdFusion in our studio so there was no way we were going to be able to contract an engineer in time to diagnose and patch any issues before the changeover.
We contacted Hostek support and explained our situation. Brian not only provided a CF11 staging server (free of charge) to test against but brought in a ColdFusion engineer of his own to diagnose and patch the problems.
This is way above the call of duty and we couldn`t be happier with the way it turned out.
We`ve been through many hosts over the years and we have never experienced that level of support anywhere else.
By Steve Reviewed 01/09/2015
I`ve been a loyal customer for about 10 years both personal and prof. I even have a VPS with them, but it`s very slow at times.
In the past 2 years, their service has gone downhill. Support staff cannot write complete sentences and don`t seem to care. They also seem to ignore your issue with your first contact, stating there`s no problem. Then they`ll say maybe there is a problem. Then, if they fix it, they will find a way to make it YOUR fault. Then they`ll tell you they cannot provide support.
The way they "support" you is almost laughable, if it wasn`t such a serious issue. But it`s not funny when your site is down for extended periods of time and you exchange email with these clowns for 6 hours.
I now regret recommending them to colleagues and being held responsible for my online systems being unreliable. We`re looking for a replacement company ASAP. HostMySite has the same VPS for 100 bucks cheaper a month. Anyone have experience with them lately? Any others? advice?
By Dennis Reviewed 19/08/2015
I just contacted Hostek about slow loading sites, which has been going on since I`m a customer, so that`s about 1-1.5 years, maybe longer not sure, they replied quite quickly and said they fixed it, however when I ran my sites through a pageload time checker the loading sites were still 9-25 seconds so they`re just talking out of their whatever. Very pathetic that they first admit their slow servers, than say they fixed it, while in fact nothing has been fixed at all. If you care about your website visitors I seriously suggest you find another hosting company as this is too absurd for words.
By Brian Anderson Reviewed 18/08/2015
In reply to Dennis... There was another site on the shared server over-utilizing the resources via a bad Cron. We quickly took care of that and your site is loading good now, which you have also indicated in your support ticket reply.
By sunburst books Reviewed 01/04/2015
Hostek failed to renew my server certificate and upload the latest files when they did an unannounced server reboot causing several issues with my site that needed immediate attention and a $200 bill to me to get it fixed. Hostek refused to pay so I will NEVER use them again. They are a disgrace to honest hardworking small business owners. I WOULD NOT recommend using their hosting service ever as their customer service is quite poor even though their business is basically serving customers.
By Heather Kramer Reviewed 10/07/2014
Overall this provider is excellent. I really appreciate the services, support, plans, features and other important things of this company as they deliver max satisfaction in each and every area.
By Stina Lynn Reviewed 07/06/2014
The packages offered by the company are simply great and awesome. They offered different types of hosting such as shared hosting in which they offer various plans such as Railo, Linux, ColdFusion, Windows/ .NET. Next they offered is Reseller hosting in which they offer you various kinds of plans such as Railo, Linux, ColdFusion, Windows/ .NET. In VPS hosting the company offers Railo, Linux, ColdFusion, Windows/ .NET, Smarter mail and Cpanel. With the above features offer in their various hosting plans, the company also offers great support to their clients like whenever you feel that you are in trouble, they will help you and try to resolve your trouble in a simple and quick manner.
By Alaina Stamatis Reviewed 17/05/2014
I have been using the Cold fusion and Railo plan of the Shared hosting and completely satisfied with the services, as the features they offer given below are totally appropriate as per my website;
In the ColdFusion plan, I got the following features:
* ColdFusion 10 (and CF9)
* MS SQL 2012
* MySQL 5
* Classic ASP
In the Railo plan, I got the given features:
* Railo CFML
* MS SQL 2012
* MySQL 5
* Classic ASP
* Railo admin access
The above given features are very useful for hosting websites and on the basis of these features, I would like to recommend this provider to others also.
By Leah Laurenti Reviewed 11/04/2014
I buy Linux and ASP.NET package of Reseller hosting of the provider six months back. In the first month their services were free, and then from the second month they started charging. The features I received in the Linux are:
* Unlimited domains
* Unlimited MySQL
* Bandwidth capacity of 1000 GB
* Disk space capacity of 50 GB
The features I received in the ASP.NET are:
* Unlimited domains
* Bandwidth in an unlimited qty.
* Disk space
* MS SQL 2012
By using these features, the work of website hosting is done in a smooth and in an excellent way.
By George Fabian Reviewed 08/03/2014
I am in the need of a provider who may offer great level of safety and security to my website as well as its data also. As I am having a big business so security of data is the first most requirement of mine as mostly it is seen that the data is not safe in the form of their soft copy these days because lots of unauthorized users or hackers steal the data or they were attack by viruses, worms and other harmful things, so in order to protect them it is necessary that the hosting company must provide some anti-virus and anti spam measures and here I received the same.
By Joshua Cashaw Reviewed 20/02/2014
Everything is perfect...it is normally not seen in case of anything, but I am lucky that I found such a good and reliable web hosting provider which makes me feel and think like this. Whatever I want from any hosting company to host my sites, I really got it here only and not only this, I got good hosting services which host my websites properly. With the hosting services, I also want great customer service which also I got it here; they resolve the issues very quickly and deliver max customer satisfaction. Overall, I got everything and that too in a perfect way and happy with my decision.
By Mark Bohrer Reviewed 30/01/2014
There are so many web hosting companies and among all of them I select this provider due to the following reasons, which are actually the requirements of any client who is looking for a web hosting company;
* The company offers new hardware i.e. complete servers of Dell
* With the generator power, True A and B power
* Storage grade system of an enterprise
* Great backups-Onsite and Offsite
* Good and improved services
* Providing guarantee of good performance
* High reputation
* Reasonable price
I am also in the need of the above requirements and that?s why I chosen this company to host my several websites and totally satisfied with the services.
By Patty Flack Reviewed 02/01/2014
I avail the services of the Hostek and used their VPS Hosting services from last one year and I am very pleased with them, as they offer great features given below:
* 24 hrs customer and technical support via leading technology
* Great infrastructures
* Experts consultation from the planning stage to future growth at free of cost
* Great 99.999% Uptime
* Back up facility to take proper back up of data
* Management of server at free of cost
* Guarantee of refunding of money within 30 days if not satisfied with the services
The above features really provide very helpful to me in hosting my sites in a proper manner.