Privacy Policy

Before using the ChatWoo, you abide by the terms and conditions that are set out on this page.

We will provide the services according to the specifications listed. For clarity, on this page, the term “services” refers to the LiveChat services that we will provide to you. The term “ChatWoo” or “us” or “we” refers to

User Policy on Content

For Interaction, the content posted on our Message Board, should be purely your views or ideas or copy of content for which you have permission to share to the available visitors.

Our policy is violated

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service or policy in any manner may be removed from our Message Board, with or without notice. If in doubt regarding the acceptability of your site or service or policy, please contact us at abuse [at] and we will be happy to assist you.

Our Policy does not allow any Adult Content or its promotion

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita): Any member found to post child pornography or linking to child pornography will be suspended immediately without notice. In our policy we don’t allow any adult or porn content on our Message Board.

These Terms of Service or Policy May Change

Due to our evolving business, and the changing nature of the industry, these terms of service or policy may change. We will post the changes here, and your continued use of the service means you accept the changes we have made.

When These Terms and Policy Take Effect

This agreement or policy becomes effective once you add our LiveChat code to your website. If you are an existing customer, and you do not agree with the terms herein, please cancel your account. Otherwise, if you sign up for or continue to use the services, you agree to what is written here in our policy. If you have any questions regarding these terms of service feel free to call us for clarification.

Governing Law and Choice of Form

The laws of India will govern this Agreement, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the Rajasthan courts located in India.

Till the date, February 05, 2015, we are offering LiveChat free of cost, but we reserve the right to change prices and the right to increase the amount of resources given to plans at any time.


Customer agrees that it shall defend, indemnify, save and hold ChatWoo harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against ChatWoo, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless ChatWoo against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with ChatWoo; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers while using our Services.


By using any ChatWoo services, you agree to submit to binding arbitration. If any disputes or claims arise against ChatWoo or its subsidiaries, such disputes will be handled by an arbitrator of our choice. An arbitrator from the India will be selected in the state of Rajasthan. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator’s award is final and binding on all parties. You are also responsible for any and all costs related to such arbitration.


ChatWoo shall not be responsible for any damages your business may suffer. ChatWoo makes no warranties of any kind, expressed or implied for services we provide. ChatWoo disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by ChatWoo and its employees.

Disclosure to law enforcement

ChatWoo may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.