Initiate Chat : Live Help
How to initiate chat with visitors?
- Visit URL: Login
- Enter Domain Admin login id and password
- Now, you can see the available visitors under ‘Support Room’ tab and can start chat.
How to add an Agent?
Select Manage Agent Tab and fill the Agent details i.e. User Name, Email, Password and Department if available.
How can an agent initiate chat with my visitors?
- Visit URL: LoginLogin
- Login with Agent Login ID and password
- Now Agent can see the available visitors under support room tab and can start chat by clicking on ‘Start Chat’ button.