Arvixe - Arvixe review and uptime report

Arvixe Review

3_half star rating   

141 Reviews

Overview
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Arvixe User Sentiment
 
Arvixe Hosted Sites Changes
 
Arvixe Analysis for 05 May 2016
 

Summary: Arvixe achieves 99.9% uptime last week. The Analysis graph shows that 1 existing domains were deleted from Arvixe and 5 domains were transferred away from Arvixe. The graph also shows that 21 new domains were registered with Arvixe and 12 domains were transferred to Arvixe from other web hosts. Based on social media content and conversations, Arvixe has 52.52% positive user sentiment.

Contact Info

Description :

Address : 7031 Koll Center Parkway, Suite 150
Pleasanton, California
PostalCode : 94566
Country :  USA
Telephone No. :  8889278493
Email :  support@arvixe.com
Company Size :  51-200 Employee
Founded Year :  2003
Linkedin Followers :  518

Arvixe Reviews  (141)

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    1 star rating

     By Pablo Vegezzi Reviewed 26/03/2016

    I had several domains with Arvixe and it was a great service and I had never had any problems with them. Until some year ago ... The kingdom of LowCost!

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    Review from Pablo Vegezzi

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    5 star rating

     By Ammar Reviewed 27/02/2016

    Their support is amazing

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    Review from Ammar

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    5 star rating

     By Julian Reviewed 03/02/2016

    I have several domains with Arvixe and its a great service I have never had any problems with them. They offer more options and the domain renewal cost is only $9 compared to $38 for Namecheap. Sent from dv-eye.com Delivering Video Content.

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    Review from Julian

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    1 star rating

     By John Reviewed 23/01/2016

    My website is down now for 7 days ! No email, no acces to my site for a week. Someone hacked 2 of their servers and they can`t get a fix. No reply since the last 2 days from their staff. Never host on arvixe !!!!

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    Review from John

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    1 star rating

     By Frank Cholewinski Reviewed 19/01/2016

    Used to be a excellent company. ABSOLUTELY HORRIBLE NOW. Things that used to work, no longer work. Billing taking five year domain price, and setting as one year price for renewals.. support horrible. NopCommerce no longer runs... it used to.. they just say update to different plan, since your plan wont run anything.

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    Review from Frank Cholewinski

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    1 star rating

     By Johan Reviewed 19/01/2016

    Having 15 years of experience within the web business industry we never used a worse web hosting company than Arvixe, nor got worse support - even from their so called "Quality Assurance" which only sends us further to their invoice-email which in return does not answer.

    We have only Business accounts at Arvixe which cost a lot more than normal accounts and you would expect better service. Here are a few of the problems we had during the last months at Arvixe:

    LINUX: Critical security issues with the Cpanel which made one of our web sites hacked, with the result that Arvixe closed ALL our web sites without notifying us or giving us a chance to fix the problem. Later on they promised that next time they would handle it better, but exactly same thing happened a week later, and still no fix to the Cpanel security problems up to this date, which makes the Linux account 100% unusable if you want it safe and not closed every week if you have a popular web site. We could find the cpanel hack in the logs but Arvixe only said to keep our WordPress version up to date, which did not have anything to do with the hack as they could easily have seen if they even took a little bit time to look at the log file.

    WIN: Email accounts not working receiving/sending email around 20-30% of the time

    WIN: Continous MSSQL timeouts

    WIN: SSL disappearing without warning, making the web site offline. Arvixe telling us that we only payed for a few months SSL but the receipt say 12 months and after one week of complaints Arvixe return the SSL to us.

    WIN/LINUX: Extremely slow web servers after about a month when they have filled up the server with more users, with Arvixe answering "Here all works fine" even though Pingdom shows slow results

    WIN: ASP Components being removed without warning, resulting in non working web sites

    Many times the chat support can only "accelerate" the issue which means you need to wait 1-2 months to get an answer after reminding them every week, and with the answer usually not fixing the problem. In the end we have 2 Business accounts payed for 2 years which is about 1200 dollars and can not use them.

    BIG WARNING FOR THIS COMPANY!

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    Review from Johan

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    1 star rating

     By iamrelos Reviewed 18/01/2016

    I have tried to cancel my account and billing since Oct, 2015. Whats today? I still have a Year to go in my account and every time i ask if im getting any refund they wont answer, not even to say no. Really bad support. it take about 2 week for some to reply to a ticket, just to answer with a generic email.

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    Review from iamrelos

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    1 star rating

     By Simon Haigh Reviewed 14/01/2016

    Serious DNS problems and server downtime caused massive email problems over a month. It was virtually impossible to get through to their ``support department`` (it took an hour plus every time, sometimes simply impossible). They did nothing to resolve the problem. Moved to another hosting company and all problems immediately resolved, proving it was 100% Arvixe.

    Gave them notice of cancellation and removed option to automatically renew, 2 months later, credit card was charged. I raised a formal complaint, but no response, so having to go through BBB- I suggest you look them up on BBB, there is a huge number of complaints just like mine!

    Only sign up if you want to risk SERIOUS PROBLEMS, NO SUPPORT AND BEING CHARGED AFTER CANCELLATION!

    Link to BBB: http://www.bbb.org/central-texas/business-reviews/internet-web-hosting/arvixe-llc-in-austin-tx-1000111981

    PS They claim multiple awards and wonderful reviews, but when you click on the links to award sites, there is the truth!

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    Review from Simon Haigh

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    1 star rating

     By lostbits Reviewed 07/01/2016

    Arvixe reputation is no longer deserved. I have been down 20 consecutive days with my Wordpress admin hacked without resolution, and have been told to hire another company to clear my site. The site does not have a web page up which means the hacker must have come in through a breach in the Arvixe server. In looking at other boards it appears my problem is well shared. .I don`t understand the high ranking on this site; Until I get another host I can`t get any work done.

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    Review from lostbits

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    5 star rating

     By Jane Janet Reviewed 07/01/2016

    above comparison information is wrong. arvixe is more cheap.

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    Review from Jane Janet

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    1 star rating

     By Bernie Hirsch Reviewed 31/12/2015

    These people suck.

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    Review from Bernie Hirsch

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    5 star rating

     By Michael Reynoso Reviewed 19/12/2015

    I have had nothing but good experiences with Arvixe. Setting up my website with them was quick and cheap. If there were any hiccups, Arvixe`s chat support was the perfect option. I got immediate answers that worked.

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    Review from Michael Reynoso

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    1 star rating

     By Patrick Cage Reviewed 05/12/2015

    No sooner had I written a good review for Arvixe than my website went offline. I have experienced regular outages and then for no apparent reason my OpenCart based site developed errors. Support ticket has been ignored and I have now secured hosting elsewhere. I am shocked and amazed at how quickly Arvixe have turned a happy customer into angry unhappy one. Stay Clear of Arvixe!

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    Review from Patrick Cage

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    1 star rating

     By Bravo Reviewed 02/12/2015

    I had an account at this terrible host. They lost my data twice, changed my nameservers without notice three times which took down my site.
    As for support, there isn`t any. They used to have phone support then removed the phone number and cancelled it.
    Support tickets go unanswered.

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    Review from Bravo

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    1 star rating

     By Nun Ya Reviewed 29/11/2015

    It was Wednesday night, Black Friday eve 2015 when my server went down. No cpanel, no web-site, no email access. It`s now Sunday morning. Support response was virtually non-existent, and what response I did receive from India was equivalent to chatting with a Live Support online, meaning they really are not equipped or educated to assist. So long Arvixe.

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    Review from Nun Ya

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    1 star rating

     By Eric Reviewed 22/11/2015

    I opened a hosting account with Arvixe in November 2013. The first 18 to 20 months were great -- our websites & email worked nicely, the cPanel offers many useful choices, and the hosting price was reasonable. But then, in late spring and early summer of 2015, what had been rare but occasional ``quarterly`` problems began to repeat themselves monthly, and from there those issues escalated into weekly and sometimes daily hassles.

    Our email service quickly deteriorated -- some messages arrived within 1- to 3-minutes after being sent; some arrived 1- to 2-hours after being sent; a few arrived 1-to 3-days after being sent; a few bounced back to the senders with error messages; and unknown others simply disappeared without a trace. And, from time to time, our websites were dead for minutes or hours. Eventually, in early November 2015 and with NO advance warning, Arvixe took its server offline (all of our email + websites + cPanel access were totally dead) for more than 50 hours. Arvixe`s support staff issued repeated apologies while failing to explain what happened or when their server (along with our email + websites) would be back online.

    During the 50+ hours of frustrating down-time, I looked at new hosts and at hosting reviews -- and discovered that MANY people have had problems with Arvixe. When our websites and cPanel access reappeared, I downloaded copies of our web files plus email setup data. Then, after 18-months of Arvixe`s good quality service followed by 4- to 6-months of their poor to horrible service, I opened a new account at a different host (which provides more features at a cost 40% lower than Arvixe`s), uploaded website files and email setup details, and closed my Arvixe account in mid-November 2015. So far (2-weeks into a 2-year term) our new host`s services are working perfectly.

    LESSONS LEARNED: (1) Keep a local backup of current web files and email setup data. (2) Instead of waiting (impatiently) for 50+ hours while Arvixe tried to get its act together, I should have transferred immediately to a new host. From start to finish, that move took just a few hours -- beginning with new host sign-up, followed by uploading of data, pointing 5 domain names to new nameservers, and then waiting for the new information to propagate throughout the world wide web. Our ``new`` email worked almost immediately, and our ``new`` web pages showed up within an hour or so after nameserver pointers were updated. (3) Shop around -- our new host offers more features at a lower cost. (4) Check the many online reviews.

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    Review from Eric

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    1 star rating

     By Michael Moshy Reviewed 09/11/2015

    Everything was fine with my wordpress site until I upgraded it and hosted it through arvixe. Site got hacked. The arvixe customer support system was down for over a month. Now they responding through generic emails attached to my ticket number. I`ve requested my account canceled and my money back though I`m unsure they`ll even do that. Such unprofessionalism. Do yourself a favor and host your website somewhere else, even if you have to pay a bit more. My website is down indefinitely because of this massive inconvenience and lack of professional help from Arvixe

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    Review from Michael Moshy

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    1 star rating

     By Chris Reviewed 07/11/2015

    Arvixe has gone from bad to horrible. After they got sold to EIG there is nothing left of the company except for the logo. Arvand (the former owner) is gone. The staff is gone. Servers are moved. Support is gone. User forum is gone. Soon all customers are gone too. RIP Arvixe.

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    Review from Chris

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    4 star rating

     By A. Seidel Reviewed 07/11/2015

    No complaints. Costumer service was easy enough to get in touch with, and they helped me solve my problem without much fuss.

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    Review from A. Seidel

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    1 star rating

     By Pete Willard Reviewed 04/11/2015

    They *were* good, once. Now there are regular outages. They claim they are upgrading, but I can only assume now that the people doing the upgrading are actually *downgrading* what they deliver and it`s being done by people who have no idea what they are doing. There really is no excuse for downtime that adds up to more than 48hours (and counting) when the main page on the website says 99% up-time. They just can`t claim that anymore. Advice: Unless they fix their migration of services process (which now fail constantly) and fix their "lack of" support issues pronto, stay away... or leave Arvixe.

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    Review from Pete Willard

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    1 star rating

     By Michael James Reviewed 02/11/2015

    I wish that I had found the reviews this site before using Arvixe.
    After reading an online PC Mag review that was positive, I decided to go with Arvixe last summer.
    From the beginning, it and it was not a smooth transition as they had promised, but their tech support worked with me and I got through it, with my site only being down for one day on the weekend we transferred over to them.
    Then in August and September, we started getting notifications from ********** that our site was down. Something that I never once experienced in 7 years with my previous web hosting company.
    Towards the end of September, we seemed to get notices at least once a week as well as our email being down.
    In October I started tracking the dates that we our site was down: October 1st, 4, 5, 11, 12, 15, 22, 23, 25, 28. That`s 10 days.
    When I first started using them, they promised 24/7 phone support, which as I previously stated, I got.
    Now it`s Monday - Friday, 8:00 am to 5:00 pm.
    I have yet to get through to phone support or sales (I tried sales out of desperation), because I keep being put on hold for 30 minutes or more, before I have to hang up.
    We are a service based electrical company and the internet has replaced the phone book for us.
    We rely on our webpage to bring in new customers from our area.
    For our website to be down, 30% of the time is disastrous for us.
    I`m just going to take this as a $60.00 loss and move on.
    There are some other reviews here that mirror experience with Arvixe.
    I now know to never trust a tech review in a magazine.
    Michael James
    Owner of A Custom Electric
    Los Angeles

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    Review from Michael James

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    1 star rating

     By Vielka Martinez Reviewed 01/11/2015

    We are also *so* done with Arvixe, as of this morning. We have been using this service since 2003 and it has always been very reliable, with customer service that was relatively fast and professional. In the past 6-7 months, however,up-time has been spotty. But we were able to push through with some less-than-stellar support, but manageable. Fast forward to the past two weeks and both the up-time and support have been absolutely abysmal. I`m only saying that because I can`t think of a term that is worse.

    We have multiple domains and add-on domains hosted there and several of them have been down for the past 8 days! One of them is critical; a non-profit that kicked off a fund-raising campaign, however, no one has been able to send/receive email, and the website is down. This client has lost several thousand dollars in funding revenue which is the life blood of a small non-profit. That`s just one impact of this `service`.

    As mentioned earlier, their support number is no longer working (a recording that it is down for upgrades and will be available soon - in the meantime, we can use the web to search for answers). The only way to get in touch with them is to use their support chat. I wasn`t fortunate enough to get someone in 15-20 minutes (which would have been ideal, relatively speaking.) Instead, we fired up the chat request, got a message that unusually high volume made the wait times longer, but we could use the web if we didn`t want to wait. Since what we needed wasn`t on the web, we waited for a technician to come online. This meant launching the chat applet and waiting...and waiting....annnnnnd waiting. Of the 5 times we initiated the chat over the past several days, we just opened the window, minimized it and waited for the alert that the technician had connected. The first time, we got someone in about 30 minutes. All subsequent times (and this is no exaggeration or embellishment at all - we timed it); 44 minutes, 28 minutes, 2 hours 12 minutes, and the last time which was Friday, 7 hours. Unbelievable? I launched the chat request, minimized it, after a while I forgot it was even open, went to the gym, to training, and then to the auto parts store. When I came back home and jumped on the system to do some work, after about an hour, "Ding!" What the hell was that? Lo and behold, the tech jumped online with a, "Hello, what can I help you with today?" This was literally, 7 hours and 22 minutes after my initial request for chat.

    Fast forward to today, when our site still was not up (despite multiple promises from the various techs we connected to in chat), we began the process of moving everything to a new provider this morning. Obviously, a major pain in the butt and even more delay for our clients, but we don`t have a choice at this point.

    Bottom line, at this point, I would not recommend Arvixe to anyone, ever. Never, ever. Up-time is downright atrocious, support is poor to non-existent, and the inability to speak to ANYONE voice in neither `management` nor staff makes using them for any mission-critical or even hobbyist web services is a crap shoot, at best. Stay away from this company.

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    Review from Vielka Martinez

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    1 star rating

     By Liu King Wai Reviewed 31/10/2015

    Trust me. DO NOT USE Arvixe. I have Purchased a domain and hosting in Arvixe for 4 days and never work!! i created a technical ticket and wait 4 days ,however, with nothing reply. When i issued more ticket, they replied """""""duplicate tickets for the same issue will result in delayed responses and potentially confusion.""""""". No one follow up my ticket and blame me for issuing a new ticket? Are you kidding me?
    Finally, i request for refund and I bought a new one from other service provider, and the domain and hosting work in 15mins!!

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    Review from Liu King Wai

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    5 star rating

     By Patrick Cage Reviewed 31/10/2015

    I find Arvixe to be very affordable for the packages offered. I moved all my domains from GoDaddy (were absolutely everything is an optional extra and the renewal prices are ridiculous), to Arvixe.
    I have had some issues with the server hosting my sites. Support was fast to respond, courteous and the issues were all resolved very quickly. I have had very stable uptime with my worst reading being 99.96% uptime over the last 30 days.

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    Review from Patrick Cage

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    1 star rating

     By Waleed Wael Haddad Reviewed 31/10/2015

    The website is getting down more than once , the email is not working !!!
    I had add and modified some files on my host ... they all got deleted !
    i am trying to send my newsletter it not sending
    i am trying to contact the online support for more than 4 hours no on answer
    even the maintenance you are doing you hadn`t notified us about !


    Arvixe used to be better ... Now Arvixe - Web Hosting is one of the worst hosting providers

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    Review from Waleed Wael Haddad

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    1 star rating

     By Ryan Hatfield Reviewed 30/10/2015

    Constantly goes down. Deletes weeks of data at a time without explanation. And when you try to get an explanation they wait 2 weeks to respond, tell you they are closing your ticket because they have too many tickets, then they tell you to open a new ticket (yeah right). Site has been down for several hours today. I opened live chat. I waited 30 minutes on hold and then completely forgot about it. Two hours later I hear a ding and spend about a minute trying to figure out what it was. It was Arvixe finally picking up. So I told them my site was down and told them the server. Ten minutes later I`m told the admins are fixing the issue. That`s all I was told. For every question I asked I was told the admins were fixing it. I asked about the weeks of missing data that happened last month. I was told the admins were fixing it. Since it seems like my data vanishing was probably due to restoring my site from a backup I seriously doubt they`ll ever fix it without possibly destroying my site or others. So I have a hunch the admins are not in fact fixing it. We`ll see.

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    Review from Ryan Hatfield

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    1 star rating

     By arvixe review Reviewed 28/10/2015

    The worst hosting experience ever. Daily outages, outgoing email stops working, hours of wait time on both phone and chat support. Incompetent chat support, moved to gator hosting after 2 months of battling arvixe, I paid for two years up front and lost it all.

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    Review from arvixe review

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    5 star rating

     By Muhammad Usman Reviewed 28/10/2015

    I have found this web hosting service as pro. It provides all the basic software support. It also cater the state of the art Linux requirements for its user. I highly recommend for novice users for their website platform as Arvixe.

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    Review from Muhammad Usman

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    1 star rating

     By CompServer Reviewed 27/10/2015

    Cannot wait until we are finally ride of ARVIXE. They are the joke of the internet. 3 hour plus wait times. They will lie to their customers, your site goes down daily. They are a total disaster. Will be glad when our sites are finally moved away from this crappy company. The nightmare is going to end. Today they pulled more of their BS in disabling CPanel logins. Cant even use the same user name that was established for the account to login. More of there incompetence.

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    Review from CompServer

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    1 star rating

     By didier Reviewed 27/10/2015

    (27oct2105) Arvixe might have been excellent over the past years, over the past months service and support are a real nightmare, the server has suffered several outages over the past weeks, down again and their support is unreachable again?

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    Review from didier

Recommended Complaint for Arvixe

Click here to file a complaint
Complaint  ::  Last year is a nightmare. I have a personal account (not business) but please every 48 hours I have to contact them to let them know that my website, mail and online service are down. It takes for every to contact them and takes even more to bring my services back online. After a day or so my arvixe is again down. Really really bad service. Stay away.--phanos
Complaint  ::  Having 15 years of experience within the web business industry we never used a worse web hosting company than Arvixe, nor got worse support - even from their so called "Quality Assurance" which only sends us further to their invoice-email which in return does not answer.

We have only Business accounts at Arvixe which cost a lot more than normal accounts and you would expect better service. Here are a few of the problems we had during the last months at Arvixe:

LINUX: Critical security issues with the Cpanel which made one of our web sites hacked, with the result that Arvixe closed ALL our web sites without notifying us or giving us a chance to fix the problem. Later on they promised that next time they would handle it better, but exactly same thing happened a week later, and still no fix to the Cpanel security problems up to this date, which makes the Linux account 100% unusable if you want it safe and not closed every week if you have a popular web site. We could find the cpanel hack in the logs but Arvixe only said to keep our WordPress version up to date, which did not have anything to do with the hack as they could easily have seen if they even took a little bit time to look at the log file.

WIN: Email accounts not working receiving/sending email around 20-30% of the time

WIN: Continous MSSQL timeouts

WIN: SSL disappearing without warning, making the web site offline. Arvixe telling us that we only payed for a few months SSL but the receipt say 12 months and after one week of complaints Arvixe return the SSL to us.

WIN/LINUX: Extremely slow web servers after about a month when they have filled up the server with more users, with Arvixe answering "Here all works fine" even though Pingdom shows slow results

WIN: ASP Components being removed without warning, resulting in non working web sites

Many times the chat support can only "accelerate" the issue which means you need to wait 1-2 months to get an answer after reminding them every week, and with the answer usually not fixing the problem. In the end we have 2 Business accounts payed for 2 years which is about 1200 dollars and can not use them.

BIG WARNING FOR THIS COMPANY!
--Johan
Complaint  ::  I was with Arvixe for several years. Over the past year their service and support have tanked. Long periods of downtime and useless call center in India for support. Thankfully I took advantage of a one-hour period when everything was working to back up over a dozen sites and move them to a new hosting company. Good riddance, Arvixe. For God`s sake never sign up with this horrible company.--Bernie Hirsch
Complaint  ::  I have significant problems with uptime. I have a ASP/Windows Reseller hosting package. I use UpTimeRobot.com to monitor my web sites. My customers` web sites experience down time every day.--Rob
Complaint  ::  No sooner had I written a good review for Arvixe than my website went offline. I have experienced regular outages and then for no apparent reason my OpenCart based site developed errors. Support ticket has been ignored and I have now secured hosting elsewhere. I am shocked and amazed at how quickly Arvixe have turned a happy customer into angry unhappy one. Stay Clear of Arvixe!--Patrick Cage
Complaint  ::  Websites are down for more than 5 hours with significant drop in traffic and earnings..Alas I renewed my yearly contract a few days back, I iwsh I would have moved away.--Ejaz
Complaint  ::  Yet again site is down for 6 hours plus over their so called "scheduled maintance" YOU DONT DOWN A SERVER IN THE MIDDLE OF THE DAY TO DO MAINTENACNE! This company is a complete joke, we moving our sites away from this company once and for good. Putting an end to this nightmare. Filing 20 plus disputes with my credit card companies once the sites are moved away. This company sucks then some!--Sunshine Compua
Complaint  ::  ARVIXE ONCE AGAIN CREATES PROBLEMS. Now this morons changed our CPANEL user name purposely. We cant even get into our own account. It was working perfectly 3 days ago and once again they took down their 800 number in the middle of the day, and now their suck support is doing their games again about taking 3 hours plus to respond. Moving my site away from these idiots!--CompServer
Complaint  ::  I never seen a poor support sorry they don`t support to your email and chat at all and very very bad servers it was down for one month but they have charged us. They not told what was the reason and not said apologized for this. And they not even want to give the compensation for the site down time and the server is very very slow. We have send so many email for the past one month but I have not got any reply from them this is the waste hosting company I every seen in my 18 Years of IT Experience. Please don`t even try this arvixe hosting it is waste of money.--Balaji Subbiah
Complaint  ::  ARVIXE SUCKS. STAY AWAY FROM THEM. Our site goes down so many times its redicilous. Now because of this company we got suspended from Google because of our site constantly being down. We are in the middle of transfering our site and many others to a more better service other then this POS of a company. They dont care about anything except draining your money. Now that Arvixe has screwed with our business we are now taking legal action against them. So if your one of their customers going thrown with many are file a complaint with the Dept of Consumer Affaris in Cali. http://www.dca.ca.gov/online_services/complaints/consumer_complaint.shtml--Sunshine Compua
Complaint  ::  I have a prepaid business plan. Uptime is terrible and has been terrible since day 1. Support does not care. Asked for a refund and they offered to close the account without any refund. Stay away from Arvixe--Yan V.
Complaint  ::  DOWN - SITE DOWN - EMAIL DOWN
several times a month.
at this moment of writing my site/email is again down for 5 hours.
read the other reviews on websites - none of them are positive. worst hosting ever - period.

Welcome to Arvixe LiveChat
One of our representatives will be with you shortly. You are number 100 in the queue. Your wait time will be approximately 100 minute(s). Thank you for your patience.
--Thomas
Complaint  ::  STAY AWAY FROM ARVIXE (This is the company you cannot trust at all.)
They suspended my account for NO Reason and blaming me for Phishing? ARVIXE servers
always get hacked and server go down every 2-3 day. There is Human to support customer complaints and when you call nobody answer the phone on all Option on PBX system. I have tried every single option to get hold of some Human and nobody answer the Phone Music keep running for 1-2 Hours. There is no body response to support Chatting system. Illegal billing even I already paid for the Account and they keep billing for same account. All the support coming from India and They Keep Copy & Pasting the same answer again & again. There is NO Resolution Forward Tickets from one to another and Close the Tickets without resolve the Issue. And All Servers auto reply massages. They claim 24/7 support?
This is the company you cannot trust at all. The same server we`ve been on still has not been fixed since July 17, 2015. Server goes down almost daily since end of June. I lose email connections. Websites go down. Emails have gotten lost - we`re contacting Arvixe regarding their long history of server outages we`ve experienced with this company. We have had enough of this hosting company and all their false claims and their phony reviews. We look at every single negative review they have and they are from actual people. They complain about the same exact things we are. But we have had it. We are no longer going to stick with this company and immediately start the move of several sites away from this company.
They do nothing but make empty promises, have cut and paste response promising it won`t happen again, which is a load of... Because you know the second they get done say it, it`s just a matter of time before the same problems happen over and over again. They charge more money than anyone else that host, but yet are the worse. We can get hosting for $1 a month and have no problems for years, like we have been doing. This company claims to be a something they`re obviously not. With all the damages, loss of business this company has caused us, it`s time to get take legal action and sue for damages.
They Holding my Data and putting me on Black mailing situation and NOW, there is NO email response Since I email them and told them I will involve FCC and Complaint. All my website down since almost 1-2 weeks. I need to resolve this issue ASAP and get my Data from this Crook Company. PLEASE, I need my Data & Money Back from them ASAP.
False advertizing and Fraud claims of claim 24/7 support
Arvixe, LLC
7031 Koll Center Parkway, Suite 150
Pleasanton, CA 94566
1-707-304-5520
--Ali
Complaint  ::  The worse web hosting company ever im a new customer not even 1 month old domain and site, and all the sudden without warning the service is gone! 5 DAYS AND 12 HOURS Later my website is still DOWN no control panel no nothiing and all you get is the same automated talk , its a nightmare bunch of incompetents dont even know when its going to be back online , and then they go around and delete posts from the forum when people complain about it! grow up Arvixe this is not a service provider its a scam!
So i advise you to stay away from them
--Adeel
Complaint  ::  The first year i was with Arvixe was great but during the past 2 months things have completely fallen apart. For multiple weeks now I have been experiencing missing emails and lost connections. I`ve had an active support ticket for a few weeks and every 24 hours I get the same lame excuse and no reasonable explanation. What is most frustrating is that as a customer I want to be made aware of issues occurring so that I can work with clients etc. to ensure no lost info, but these guys refuse to acknowledge the importance of this status. I`m approaching a huge launch next week and have to bail on Arvixe due to the need to predicatively receive email. So pissed I wasting my time changing hosts at the last minute with so many other important things to do....had to get this off my chest 8/21/2015--Michael
Complaint  ::  ARVIXE SUCKS : Do not be fooled by their fake reviews. For the past 8 days our site has been brought down by Arivixe because they do not know how to keep a server up for 5 minutes. Every single week there`s a hack from an unknown source, they will say its fixed / resolved and then 10 minutes later the site is down again. Their support and what they say are useless.

You`ll get this every single time :

Update posted at 2015-07-11 19:24:55 PDT:
Hello,

The TMS protection is still active and mitigating the attack. All services are up and responding on the server but you may notice sluggish response due to the TMS protection. We will continue monitor the server and keep further updates posted here.

http://www.arvixe.com/alerts?key=212799-100892%20target=

This is the 3rd time in 2 months that they`ve hacked their servers. And if you want to have your site moved to another server, be prepared to get threats from their QA department. Especially from the idiot Chris Worley. Who is in QA and his previous job was a stock boy at a sporting good store. So whats next? Going to start looking for employees at Walmart?
--Sunshine Compua
Complaint  ::  They wasted so much of my time and money that I am livid. I must warn others. If you have a high end site stay away.--Carmen

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Arvixe.com: Company Overview

Arvixe.com has started to provide web hosting over the Internet since 2003. It offers affordable and friendly services for bloggers, developers, designers and families. Arvixe.com has hundreds of thousands of customers. Moreover, it is still growing fast with over 4,000 new customers increasing every month.

Reliability and Uptime Report

Arvixe has achieved 99.9% % uptime last week. With 26 existing domains were deleted, 538 domains were transferred away, 10 new domains were registered with Arvixe and 12 domains were transferred to Arvixe from other web hosts. As per social media content and conversations, Arvixe has 58.77% positive user response.

Plan and Pricing

Arvixe.com has various plans with different price. It has Shared Hosting Plans, Cloud Hosting Plans, VPS Hosting Plans and Dedicated Hosting Plans. It has reseller hosting plans and business hosting plans too. It offers unlimited disk space, data transfer and email accounts. It provides free facility of domain, site builder and online store. It has reasonable and affordable plans.

arvixe review

Features and Control Panel

Arvixe website offers full range of web hosting services that starts from domain name registration to low cost personal hosting plans to free website builder with Linux hosting and asp .net hosting. It offers various plans for web designers and small businesses that are useful for them.

It has easy control panel. After you log in, you will be able to see a small Orange simple control panel which is both functional and attractive. It allows you to switch between the two looks from CPanel`s main page.

Technical Support

It has US-based customer service and technical support representatives. They resolve your issue as quickly as possible at any time. Arvixe.com has secure, fast and reliable Helpdesk and Customer Support Hosting. It provides 24/7 technical support with its dedicated team. It offers technical support through phone, email or live chat. You can use any of the way and you will be able to experience the true meaning of customer service. Customer satisfaction is the foremost priority for this company.

Pros

Arvixe.com has lots of pros, some of the major pros are - Unlimited monthly data transfers, capable website building tools, email and domains. It has both Linux- and Windows-based servers with wide range of hosting plans.

Cons

Arvixe.com cons are - Phone support needs some improvement and managed WordPress hosts only has six domains.

Cancellation and Refund Policy

If you want to cancel your account because of any reason, then company offers you the facility to cancel your account it at any time within first 60 days of your service. The company will provide you a full refund without asking any question.

Conclusion:

If you have a need of website design then you do not need to look further than Arvixe. It is a budget-friendly and feature-packed Web hosting service.

There is not any doubt that Arvixe is an excellent web hosting company. It is a good choice for individuals as well as for businesses. This web host not only offers affordable price but also rich features as compare to its competitors. Moreover, it also guarantees excellent hosting performance with effective customer support. As it is providing 60 days money back guarantee so there is nothing to worry. You can once try and check it that it will able to fulfill your requirement or not.