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Arvixe Review

4_half star rating   

77 Reviews

Hosted Sites  129082

Overview
Arvixe User Sentiment
 
Arvixe Hosted Sites Changes
 
Arvixe Analysis for 30 August 2015
 

Summary: Arvixe achieves 99.9% uptime last week. The Analysis graph shows that 10 existing domains were deleted from Arvixe and 254 domains were transferred away from Arvixe. The graph also shows that 86 new domains were registered with Arvixe and 17 domains were transferred to Arvixe from other web hosts. Based on social media content and conversations, Arvixe has 84.42% positive user sentiment.

Contact Info

Description : Founded in San Luis Obispo, CA, Arvixe is a privately held limited liability corporation built on a basis of solid ground work and planned growth. Since 2003, Arvixe has been hosting thousands of personal, small business and enterprise websites on a global level. In 2005 and 2007, Arvixe received several awards from HostReview for being a top 10 fa

Address : 7031 Koll Center Parkway, Suite 150
Pleasanton, California
PostalCode : 94566
Country :  USA
Telephone No. :  8889278493
Email :  support@arvixe.com
Company Size :  51-200 Employee
Founded Year :  2003
Linkedin Followers :  518

Arvixe Reviews  (77)

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    1 star rating

     By Reviewed 31/08/2015

    Arvixe is really bad. We jumped for our Java clients and their Tomcat (java) based shared hosting. I understand the limitations of shared hosting but they were terrible in handling issues. The hosting itself was ok but the Customer Support is a REAL REAL let down. And in shared hosting you would find Apache configurations randomly blown away and then Support telling you "please heck the site and any changes you made" type replies. Very frustrating.

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    Review from Arjun Dhar

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    5 star rating

     By Reviewed 16/08/2015

    I was with another hosting service before Arvixe and was completely blown away by them going above and beyond to help me and my business. They have gone out of their way since I first signed up and have been with them now over 3 months. I could not be happier than I am currently. Thank you Arvixe for being amazing!!

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    Review from Kat Ashton

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    1 star rating

     By Reviewed 12/08/2015

    This is the WORST webhost ever. I was with them for a week before I signed up with another host because my site was offline all the time. Their customer service does nothing, the company doesn`t care. I couldn`t migrate my site because it was down. I had to tweet the CEO to get my site back. Down all the time, site taken hostage = terrible company and webhosts

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    Review from MsV

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    1 star rating

     By Reviewed 06/08/2015

    Site is intermittently up and down all day for days. Customer service reads off a script and does not help. Promises of this will be fixed shortly lasts for days. Feeling like all the positive reviews are fake.

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    Review from joh cash

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    5 star rating

     By Reviewed 26/07/2015

    unlimited everything + free domain and only 4/mo without sale

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    Review from Mudassar Islam

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    1 star rating

     By Reviewed 12/07/2015

    DONT BE FOOLED BY THIS COMPANY AND HEIR FALSE REVIEWS : Your site will get hacked every single week because these ****** cant keep a server up for 5 minutes. Been through 6 server transfers in 1 year and 2 weeks later the same thing happens over and over again. Their support is a joke, their staff is a joke. You need to work on your site, you cant because the site keeps timing out because of their crappy service.
    This is every single week! This one has been going on for the past 2 weeks!

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    Review from Sunshine Compua

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    5 star rating

     By Reviewed 06/07/2015

    I use to be with Hostmonster but I found that I had little to no help from them and what they wanted for a renewal was just not worth it. So I started doing some researching and found that Arvixe was everything I needed and MORE. The Representatives from Arvixe have always been very helpful to me and have always answered all my questions. They have resolved issues quickly and always so friendly.

    I would definately recommend Arvixe to all my Friends and anyone who would ask me about Hosting sites!!!!

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    Review from Leslie H

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    5 star rating

     By Reviewed 03/07/2015

    For 1 week of searching what is the best hosting site and I found Arvixe nonetheless Incredible! Because when i get speedy response once i have to have aid from tech support team.

    I never regret why I choose Arvixe, it?s a hassle FREE! On top of that they`re pretty fast at getting things resolved. Their sales staff is also fast and helped me when I wanted to upgrade an account, they figured out my credit for money paid on an existing plan, and I was in action in about five minutes. Not only does Arvixe offer an amazing product and software, but they offer it at the best price on the market. 10/10 would recommend this to a friend.

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    Review from Jeremiah Taperla Cinco

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    1 star rating

     By Reviewed 05/06/2015

    Down again because these people have nothing to do but down systems left and right. They once again made changes without telling anyone. They updated PHP files and screwed up our entire forms contact system. Its been now 30 minutes on their WORTHLESS support site and they are supposidely working on it. Reality is that they are sitting around doing nothing!

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    Review from ordersupport

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    5 star rating

     By Reviewed 02/06/2015

    I have nothing but great reviews for Arvixe. I have had run into no problems and have been a user for six months now. Not only does Arvixe offer an amazing product, but they offer it at the best price on the market. 10/10 would recommend this to a friend.

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    Review from DylanBrucki

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    4 star rating

     By Reviewed 01/06/2015

    After researching host providers for my website for a few weeks, I have been pleased with Arvixe. My only complaint would be that their Ticket Support doesn`t keep up with the progression of the troubleshooting when the shift changes and I receive emails from different technicians offering out of date advice, which causes confusion. While I have only been with them for about two months, there is really no solid feedback I can provide at this time...perhaps in a year, I could weigh in with something more useful for those who are shopping for a web host provider.

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    Review from Gina

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    1 star rating

     By Reviewed 27/05/2015

    Another day and the site is still down. They are extremely slow to respond to any problems. There so called 99.9% uptime is more like 99.9% downtime. This is what they`re QA department writes "I see that QA department have already rejected the transfer of your account for a 6th time, I can not over ride that decision. I have alerted server management to the issues that are ongoing and they have taken some measures to resolve." They deliberately put us on a dead server" Time to call in the attorney general`s office.

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    Review from Arvixe sucks

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    1 star rating

     By Reviewed 25/05/2015

    Day 2 and they still havent fixed my problem with my SSL certificate. After psending 2 hours on their worthless online chat, you get some Indian from the other side of the world that doesnt understand one word of english. thats who your going to get when you contact their worthless support. These idiots were supposed to install my ssl and a dedicated IP. Paid for it more than 1 month ago and found out they never installed it because their server mysteroiusly ran out of IP address for the dedicated IP. After being given the round around the entire day. these idiots emial us saying the problem was resolved. Go back and guess what the problem still wasnt resolved. they made matters worse. Mysteroiusly they couldnt find the dedicated IP address on our billing account when we printed it out and emailed to this people. THEY ARE GIVING US THE COMPLETE RUN AROUND EVERY SINGLE TIME. We are going to take our accounts to another provider and start filing chargebacks with our credit card company against these imbasiles.

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    Review from arivxedown

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    1 star rating

     By Reviewed 24/05/2015

    DONT BELIEVE ALL THE REVIEWS ABOUT ARVIXE.COM. Every single time there`s a problem with Arvixe.com once one problem is resolved another one happens. These people certainly dont know what they are doing. They moved our site and we paid for an SSL after hours upon hours of listening to their lies, they kept on lying to us saying nothings wrong. We had to find out ourselves and tell these so called "experts in hosting" what the problem was. You tell them what the problem is and they have to looking in 50 different directions. These people being a new defiinition to the word incopitent. Every single time there`s a load issue with their servers. we`ve been moved about 8 times in the past 2 years. Now enough is enough we are no longer renewing with this company Arivxe.com is a complete nightmare. No support, long hours on hold only to be hung up on!

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    Review from Sunshine Compua

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    5 star rating

     By Reviewed 18/05/2015

    After a long research I choose arvixe as my host. I am really very satisfied to become an arvixe user. I think the most admirable part of arvixe is their customer "Support". I faced difficulties couple of time regarding some technical issues, but every time they solved my problem without any delay. Also the site up time is really fine which is they promised.

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    Review from Md. Masud Parvage

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    1 star rating

     By Reviewed 15/05/2015

    I am Arvixe VPS customer for more than 2 years. Based on my experience, I will say Arvixe is good as long as you don`t want any tech support. In my case asking tech support to reboot the server resulted in more than 5 hours of down time. Conclusion: Arvixe VPS hosting is not worth the money you spent in terms of reliability and down time in concerned.

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    Review from Sari

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    5 star rating

     By Reviewed 14/05/2015

    It was a simple setup and transition, and the call center took care of my issue easily. They pay for 1 domain as long as you host with them. They offer a great package for the price. They don`t harass you like GoDaddy does, with a million emails and phone calls, trying to sell you more shit. The tools aren`t over bloated, and they greeted me with an email asking if I needed anything, after which the left me alone. As someone who does most of his own troubleshooting and learning, I like a non-intrusive service. I am sure they have much to offer if it is needed, but I can`t comment on what I haven`t used.

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    Review from jon

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    4 star rating

     By Reviewed 13/05/2015

    I`ve been using Arvixe for over 2 years and never had a major issues. Support has always been very helpful and understanding especially at the start when I didn`t have a clue what I was doing. Pricing is fair compared to other hosting providers. The free CloudFlare cache addon is a huge plus for any websites with a large amount of graphic content. It really does make a significant increase in page load times.

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    • Usefull 1

    Review from Damien

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    5 star rating

     By Reviewed 13/05/2015

    $1/month asp.net Lite hosting, .NET developer friendly. GREAT SUPPORT!

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    Review from Mike Devenney

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    5 star rating

     By Reviewed 10/05/2015

    Happy customer for 2+ years

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    Review from John Bailey

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    5 star rating

     By Reviewed 07/05/2015

    I`ve more than five years with Arvixe and I´ve no doubt continue for another five years more. :)

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    Review from Alex Barroso

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    5 star rating

     By Reviewed 19/04/2015

    Out of the 3 domain and hosting services that I`ve tried, Arvixe blows the others out of the water. 100% Satisfied with their great customer service! :D

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    Review from Matthew Dalli

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    5 star rating

     By Reviewed 13/04/2015

    I am really satisfied with "Arvixe" web hosting and I can recommend to others also.

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    Review from Mahamud

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    5 star rating

     By Reviewed 05/04/2015

    Arvixe is the best! They handle the web hosting for my business. I had specific needs for my site which caused me to have some questions and concerns. The customer service team was there for me to address the issues I had. Transferring my domain and registration was simple too. I am really pleased with the service and have them set up on auto renewal - which is convenient too. Highly recommended!.

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    Review from Tc930

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    5 star rating

     By Reviewed 05/04/2015

    Keep up the good work guys! I am really satisfied with "Arvixe" web hosting and I can recommend to others who are thinking about to buy web hosting.

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    Review from Haki

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    5 star rating

     By Reviewed 03/04/2015

    Arvixe is a great hosting company , been using them for 2 years kudos to them

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    Review from Twain

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    5 star rating

     By Reviewed 03/04/2015

    Arvixe made transferring my reseller account to them effortless. Their support has been quick to respond and very professional.

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    Review from Hugh

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    5 star rating

     By Reviewed 02/04/2015

    I would highly recommend Arvixe web hosting services for asp.net hosting. I am able to quickly develop and deploy right to the site with very little fuss. The sites are fast, and I have never had a complaint from any of my customers once I set up their site.

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    Review from Chris S

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    5 star rating

     By Reviewed 29/03/2015

    cheap

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    Review from Christian Dwi Wijaya

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    5 star rating

     By Reviewed 21/03/2015

    I would highly recommend Arvixe web hosting services. I switched to Arvixe from another service about 2-1/2 years ago and the few problems I`ve had were quickly taken care of by their support staff.

    I give them a big thumbs up!

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    Review from Mike Hankey

Recommended Complaint for Arvixe

Click here to file a complaint
Complaint  ::  The first year i was with Arvixe was great but during the past 2 months things have completely fallen apart. For multiple weeks now I have been experiencing missing emails and lost connections. I`ve had an active support ticket for a few weeks and every 24 hours I get the same lame excuse and no reasonable explanation. What is most frustrating is that as a customer I want to be made aware of issues occurring so that I can work with clients etc. to ensure no lost info, but these guys refuse to acknowledge the importance of this status. I`m approaching a huge launch next week and have to bail on Arvixe due to the need to predicatively receive email. So pissed I wasting my time changing hosts at the last minute with so many other important things to do....had to get this off my chest 8/21/2015
Complaint  ::  ARVIXE SUCKS : Do not be fooled by their fake reviews. For the past 8 days our site has been brought down by Arivixe because they do not know how to keep a server up for 5 minutes. Every single week there`s a hack from an unknown source, they will say its fixed / resolved and then 10 minutes later the site is down again. Their support and what they say are useless.

You`ll get this every single time :

Update posted at 2015-07-11 19:24:55 PDT:
Hello,

The TMS protection is still active and mitigating the attack. All services are up and responding on the server but you may notice sluggish response due to the TMS protection. We will continue monitor the server and keep further updates posted here.

http://www.arvixe.com/alerts?key=212799-100892%20target=

This is the 3rd time in 2 months that they`ve hacked their servers. And if you want to have your site moved to another server, be prepared to get threats from their QA department. Especially from the idiot Chris Worley. Who is in QA and his previous job was a stock boy at a sporting good store. So whats next? Going to start looking for employees at Walmart?
Complaint  ::  They wasted so much of my time and money that I am livid. I must warn others. If you have a high end site stay away.

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