A2 Hosting Q&A

A2 Hosting Q&A

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Question  : Do A2 Hosting support telnet?--Teti Setiasih

Answer : A2 Hosting do not support the telnet protocol because it does not use encryption. However, they do support SSH.

Question  : How can I View my Domain information?--Galdina Zamuner

Answer : To view basic information about your domain, such as payment and registration dates, follow these steps:
1. Log in to the Customer Portal.
2. On the menu bar, click Domains, and then click My Domains:

Question  : How do I Configure automatic renewal for my domain?--Youness la

Answer : For greater convenience, you can configure your domains for automatic renewal. When automatic renewal is enabled, A2 Hosting automatically sends you a renewal invoice ten days before the domain expires. This provides you with enough time to complete the renewal process before domain expiration.
To configure automatic renewal for a domain, follow these steps:
1. Log in to the Customer Portal.
2. On the menu bar, click Domains, and then click My Domains:
3. Locate the domain you want to configure, and then click Manage Domain:
4. Click Auto Renew:
5. The renewal status appears:
6. To enable automatic renewal for the domain, click Enable Auto Renew.

Question  : How much time does it take to upgrade hosting package?--Adriansitoo Silvaa

Answer : A2 Hosting process package upgrade within 24 hours and usually much faster than that. There is also no penalty to upgrade; you only have to pay the difference between the two packages.

Question  : How can I upgrade my shared or reseller hosting package?--Islem Dali

Answer : To upgrade a shared or reseller hosting package, all you have to do is open a billing ticket on the Customer Portal at https://my.a2hosting.com. Please note in the ticket the upgrade you would like, as well as the billing cycle (for example, monthly, semi-annually, etc.).

Question  : I want to know about International payment/transaction?--Dicko Senior

Answer : A2 hosting accept payment by major credit cards or PayPal from countries outside of the United States.
Additionally, the A2 Hosting web site and A2 Hosting Customer Portal can display prices in different currencies. Their web site uses your IP address to determine which currency to use. To display prices in a different currency, you can use the Currency list box at the bottom of any page. (If you are logged in to the Customer Portal, select the currency flag at the top of any page to change the active currency).

Question  : How can I utilize Coupons?--Jean Olivier

Answer : Coupons are only valid for the first billing cycle. A2 Hosting have priced their services competitively, and they are unable to maintain the introductory price listed on their site for a number of reasons, including software licensing costs, server maintenance, and the level of support A2 Hosting offer.

Question  : Can I select the billing cycle?--Paula Yannina

Answer : You select a billing cycle when you order a hosting package. You can choose to be billed monthly, or you can pre-pay for a 6, 12, 24, or 36-month period. A2 Hosting offer significant discounts when you pre-pay for a package.

Question  : How quickly my account will be activated with A2 Hosting?--Nora Hatzadourian

Answer : Because of the large amount of fraudulent orders A2 Hosting receive, all orders go through a strict screening process. They try to activate all new accounts within 24 hours, but the turn-around time is usually much quicker?about 15 minutes if the order passes our fraud check. If you do not receive your Welcome e-mail after 24 hours, check your e-mail application`s Spam or bulk mail folder. If you still cannot find your Welcome e-mail, please submit a support ticket on the A2 Hosting Customer Portal at https://my.a2hosting.com.

Question  : What is PHP, and why would I use it?--Adriano Uriel

Answer : PHP is a server-side, cross-platform scripting language that can be embedded in HTML code. PHP-enabled web pages are handled just like regular HTML pages by web browsers, and you can create and edit PHP pages the same way you do for regular HTML pages. PHP syntax is similar to Perl and C.
PHP is a very popular scripting language for web development. It is free and open-source, and is installed by default with all of A2 hosting plans. A2 hosting Guru Crew technical support team are PHP specialists and very familiar with PHP-based sites. All of A2 Hosting`s servers are configured to run PHP. Additionally, A2 Hosting provide many free PHP tools and applications that you can install with one click using cPanel, and you can choose from among several PHP versions in cPanel.